Taiwan Business Bank Fuxing Branch

The first time I come to the banker, I have to ask my colleagues what the steps are. The people who came later than me have already finished the work at the counter next door. The second time I came to sit at the counter and did it for a long time. It turned out that the counter staff went to eat, but no one told me that the service attitude was not professional. It was completely inexplicable and the system was not in the system. It’s not like this. I didn’t expect the bank in the elite section of Taipei to be like this.

After the busiest hour at the beginning of the month, the counter was only open. It was almost three thirty and wanted to take a photo to explain to the boss, but the guard suddenly appeared behind and said Guard: Miss, we can't take pictures here. Me: Waiting for so long, taking a picture is not enough. Guard: It was a long time at the beginning of the month, and the relationship is confidential, so you can't take pictures. Me: There is no one at your counter at all, it is not the relationship at the beginning of the month. At this moment...Two people ran out to open the counter....

Recently, our brothers bought a lot of funds and overseas bonds. The pandemic suffered heavy losses and had to change funds on dips. They actually had to charge a conversion fee of 500 yuan. The nearby houses, Cathay Pacific, Taishin, Yuanta, and Yushan all did not However, Taiwanese companies have to accept it, and they don’t care about the amount of investment. They have repeatedly followed the professional, assistant manager, and manager to request free deduction procedures. They all answered the decision of the head office. I can’t help. When I transfer two more branches today, the more I want to get more angry. I was very upset that I had lost money, and I had to calculate a smaller amount of money, saying that the flexibility of semi-official stocks was limited, and then I went to talk to the manager.As a result, the manager had to pay for special expenses, confiscated the receipts, and reported himself. If it weren’t just downstairs in this building, it’s a good school, it’s a convenient way, and I really don’t want to deal with Taiwanese companies. It’s too lame, and other companies don’t accept it. Taiwanese companies use their human weaknesses and have to collect them, even the small money must be made I am really angry, please give me a reason, otherwise I don’t want to put the money here after redemption Your bank’s small losses will outweigh the losses, and the people who will pick up the goods are the ones who are hospitable. I see how the corporate bank will explain to me Post-note: It’s useless to say more about playing the piano

Don’t buy insurance at this place. I will make an agreement on the spot on Monday, and the commissioner will help with the assistant. The assistant says that it can be handled within seven working days at the earliest. I haven't received any relevant documents... I called the Fuxing branch commissioner, but I had to wait for him to send other customer information to help me inquire? ! What is it that I did something on Monday, and I have to wait for you to come back to know the situation? He also said that he has made appointments with other customers, and now he can't do anything for me...Is this the way he treats customers?

Been here a few years ago Went today ~ improved a lot, good service attitude

A financial institution is so unprofessional, should the account opening personnel be re-trained? ! Wasting my time

It really opened my eyes to the fact that online account opening appointments have priority over on-site counters (at the same time). The reason: because the staff are not very familiar with making appointments to open accounts, on-site counter openings are given priority. I really don't know the meaning of "appointment"? No one wanted to support, so I waited for more than 2 hours, and then was rushed over (the people who came later kept using it)

The account opening lady has a friendly service and a good attitude. She opened a new company account + 2 individual accounts on the same day. Answers all questions and is very professional The point is that the lady who opened the account is very beautiful, it will make people want to go all the time?