Taiwan Business Bank Jianguo Branch
2.2/5
★
基於 8 評論
Contact Taiwan Business Bank Jianguo Branch
地址 : | No. 4, Section 3, Minquan E Rd, Zhongshan District, Taipei City, Taiwan 10491 |
電話 : | 📞 +88977 |
分類: |
銀行
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城市 : | Taipei City |
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kenny Tsai on Google
★ ★ ★ ★ ★ 服務台跟櫃台兩邊一直跑
問題一直不能一次搞定
動作慢
東西繁瑣
一點都不便民
The service desk and the counter keep running
The problem can't be solved all at once
Slow motion
Cumbersome things
Not convenient at all
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Joe Wang on Google
★ ★ ★ ★ ★ 2/8下午來開戶
臨櫃專員親切清楚快速
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2/8 pm to open an account
The counter specialist is kind, clear and fast
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王
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王姿云 on Google
★ ★ ★ ★ ★ 以年紀和職務區分,年輕人很快,中年人之後就不行了,主管也很快,態度都不錯,但開戶差點被話術不讓我開戶,叫我去別家開⋯⋯扯東扯西
In terms of age and position, young people are very fast, middle-aged people are not good, and the supervisor is also very fast, and the attitude is good, but I was almost prevented from opening an account by conversational skills, and told me to go to another house to open an account...
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Scooty Fox on Google
★ ★ ★ ★ ★ 服務台排隊等候只能像是被罰站一樣沒有號碼牌可抽。每次僅能服務一位客戶,工作人員不會先詢問下一位客戶的服務需求,但服務台前面卻有擺設共三張椅子。
Waiting in line at the service desk can only be like being punished and there is no number card to draw. Only one customer can be served at a time, and the staff will not ask the next customer's service needs first, but there are three chairs in front of the service desk.
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Lun on Google
★ ★ ★ ★ ★ 開戶服務台,前面一個客人,等到換自己的時候已經過了半小時,輪到自己開戶大概又花了一小時,服務台櫃檯兩邊跑。
值得讚賞的是服務台的柯智元先生,態度十分良好。
過程中詢問英文拼音,說是金融卡上面要顯示英文名字,結果拿到的卡片上面也沒有…
令人無言。
最後好像還把開卡密碼給錯…需要行員帶著我去提款機開卡才可以用…
超級浪費時間,不懂為什麼這麼大間的銀行會發生這種事情。
保全完全沒有在上班的感覺,除了吃飯滑手機,沒看過他做什麼,不看實聯制簡訊,不噴酒精,不量體溫,不詢問要不要幫忙,總之當這裡的保全很幸福!
At the account opening counter, the customer in front of him waited for half an hour to change himself, and it took about an hour to open an account by himself. The service counter ran on both sides of the counter.
What deserves to be appreciated is Mr. Ke Zhiyuan at the service desk, with a very good attitude.
During the process, I asked the English pinyin, saying that the English name should be displayed on the financial card, but the card I got did not have...
It's speechless.
In the end, it seems that I gave the wrong password to open the card... I need the staff to take me to the ATM to open the card before it can be used...
It’s a waste of time. I don’t understand why this happened in such a large bank.
I don’t feel like I’m at work at all. I haven’t seen what he does except eat or use his mobile phone. I don’t read the newsletter, do not spray alcohol, take body temperature, or ask if I want to help. In short, I feel happy about the security here!
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陳
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陳怡樺 on Google
★ ★ ★ ★ ★ 一畢業就在這家銀行開戶,離家近,很方便!
以前出國也在這換日幣,沒花完的在期限內可再換回台幣,很方便!
去年疫情爆發,避免人群接觸,辦理健保轉帳扣款,服務台人員很親切!
曾經諮詢投資理財,理專人員也很親切!
Open an account in this bank as soon as you graduate, it's close to home, it's very convenient!
I used to exchange Japanese currency here before going abroad. If you haven’t spent it all, you can exchange it back to Taiwan dollars within the time limit, which is very convenient!
When the epidemic broke out last year, avoid crowd contact, and handle health insurance transfers and deductions. The service desk staff are very kind!
Once consulted on investment and financial management, the professional staff are also very kind!
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Vincent Huang on Google
★ ★ ★ ★ ★ 臨櫃辦事最有效率的一次,SOP設計的很好。
進門口就有行員問我要做什麼,然後教我填幾分表格、拍照,表格整理成一份再抽號碼牌,之後交給櫃台處理。
其他銀行大多都是抽號碼牌等半天,叫到才在櫃檯前站著填表。
The most efficient time to work at the counter, the SOP is well designed.
When I entered the door, a staff member asked me what I wanted to do, and then taught me to fill out some forms, take photos, organize the forms into a copy, and then draw a number plate, which was then handed over to the counter for processing.
Most other banks waited for a long time by drawing number cards, and then stood in front of the counter to fill in the form.
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Lala Chou on Google
★ ★ ★ ★ ★ 2/8日5號櫃檯那個眼睛很小戴眼鏡的男生動作到底要多慢?做事都慢慢摸,當顧客很閒?戴口罩聲音還不大聲一點根本聽不清楚,開個戶硬生生開了1小時,太扯。
How slow is the boy with small eyes and glasses at counter 5 on 2/8? Do things slowly, when the customer is very idle? The sound of wearing a mask is not too loud, and I can't hear it at all. It's too much to open a house and drive for an hour.
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