Taiwan Business Bank - Sanmin District

Bad process, bad service, don't go anywhere if you don't need it.

Actually the bookkeeping code is wrong

It’s a very bad experience to come to Taiwan Enterprise Bank to "open an account" today When we just opened an account, we said at the beginning that we wanted to open Taiwan and foreign currencies, but after a long time, we said that you can apply for our "Easy Finance Link". Later, Ease Finance Service took 3 hours and it was not completed yet... . The reason is that the staff at the counter is not familiar with the system. Many parts have to call to confirm step by step and ask others to operate. They say that they have to wait 4-5 minutes... and it turns out to be 45 minutes. We all know that it takes time to open an account. ,nonsense....! Do you know all the nonsense? The key point is "I am not familiar with the system" and "I am not familiar with the administrative process." I hope Taiwan Enterprise Bank....The only thing we can do is to strengthen the administrative processing speed of the commissioner. The only thing we can do is to be gentle and kind, but it is still difficult to eliminate the anger we are waiting for!

The desk, Miss Chen Wanni, explained clearly and politely.

Jiuru branch staff clearly don’t want to deal with it, evasive and perfunctory, bad efficiency Go directly to another branch and do it right away

I opened an online bank for more than an hour, but the service desk was very inefficient, and I didn’t explain the matters clearly. I didn’t use the computer to check and confirm. I went to the local bank to do the online banking in 10 minutes.

It takes an hour and a half to open an account.... The reason behind it is that the staff process is not smooth and they don’t know how to operate, but it is a company system problem. If they are not familiar with it, they will be allowed to enter the battle. In exchange, the staff will not be able to bear the public opinion of the customer. Leaving with system problems, another Taiwanese enterprise bank opened an account in less than 20 minutes (in Tainan)

The male clerk at counter 12 is impatient and unfriendly to the disabled