Taiwan Business Bank - Sanmin District

The first time I went to the bank to transfer money, I couldn’t write anything. Fortunately, Brother Baoquan kindly explained what is an inter-bank transfer slip, thank you

The staff at the front desk and the counter staff were very kind and courteous, making people feel very comfortable and happy, and a great account opening experience. ?

Strongly questioned that the internal problems are very large, the lack of high-level leadership, resulting in poor efficiency, the management of semi-official units, based on the effect of everyone’s fear, the internal should also be daring and daring to speak, the executive class should bear great responsibility, and the face of the people is For the grassroots personnel outside, the administrative process is not clear, and everything should be directed to the [service desk], and the service desk is only served by one person. Every time you go, no matter how many customers are waiting in the bank, the service desk will always wait, but often the counter is Empty, how exactly does such a process compete with general commercial banks. In addition, I have witnessed the difference in attitudes of supervisors towards large and small households. Based on performance considerations, there is nothing wrong with them. However, in the so-called financial service industry, the word service should be used to let the people being served feel respect, not difference. treatment. Other commercial banks, regardless of the size of the account, give a smile, "All will be dealt with as long as I am clear" The service attitude, of course, can be different for VIP, and the counter staff try their best to assist every matter, not [this please Let’s do this first... Then... go there... Then this way...] Who is going to travel back and forth so much time, can’t we handle it alone? ... In short, the internal feeling is that it is very unmodern, unable to keep up with the trend, and the efficiency of management and administration is indeed disappointing!! I still gave 2 stars. After all, the tellers in the house are also kind and working. There is a big problem with management.

The attitude is really bad, the security is as bad as it is Why don't you talk to me about it? I really don't understand, what is the point of opening such a bank there? I hope that everyone will be rated as stars, and then no one will go, so that the staff can have nothing to do and get paid, right?

I came here today to handle the remittance business with repeated guarantees. The counter specialist "Mr. Zeng × Jie" here is very professional and has a very kind attitude. For people like us who don't understand the process at all, he is very careful and patient to explain to us. , He also guided us step by step to complete the operation process, and also shared some of his personal professional experience, which is great ?, although he said that he had just entered the bank so he didn't have a business card, but someone like him Service attitude and professionalism are what our customers really want... Like? Today's 5 stars, the credit goes to him ?

Service attitude is very bad, very bad, 9/28 (Tuesday) 11:57 this morning, I am waiting and waiting for a change of seal. It has been 20 minutes, and it is not my turn yet. I will have it again when it is my turn. I waited for several minutes. There were two female service staff talking on the phone at the counter, leaving the guests aside, completely ignoring the on-site personnel. Even the guards said there were a lot of people at the site. I have been waiting for a long time. Could it be mine? Problem? Your counter ladies are all talking on the phone, "I am a guest at the scene, and it is my turn." Do I have to wait for you to finish the call? Waiting for you to finish the call to deal with my client's affairs? I just changed the seal and changed the seal. After waiting for a long time, the fire is on. I wonder if your bank lady is so cold and so relaxing!

I can only say that I don’t comment on the service attitude, and I deliberately engage in small actions~ I really don’t dare to learn, there is no chance next time, next time I will not go through the books. If you want to open an account, please think twice, you don’t understand the flexibility, very hard ideas ~ see others see wisdom