Taiwan Cooperative Bank

The speed is really really slow, and it is not easy to stop, wait until it is very hot

I accompanied my family to open an account last week. There were a lot of people. Ms. Huang Xiuman, the counter service staff, had a very good and patient service attitude, which made me have a good impression of Heku, a very pleasant experience!

An ultra-low branch, There are many people today, More than 40 people are waiting at the scene. There is a crew member holding many number plates in their hands. When you see an acquaintance, you send it. What is the significance of drawing a number plate in this way? Falsify in this small place, It is difficult to guarantee that there will be no fraud in fund management.

During the epidemic prevention period, the attitude of the service lady at the door was still quite bad, can't her tone be better? There is no indication that people know how to line up outside...

After re-applying a financial card, the counter staff said that they would use the phone to notify the card to be picked up. The working day was about ten days, but after waiting for almost three weeks, there was no news. Then he called to ask, and waited almost three minutes before hearing that he could pick up the card. People feel that the service attitude needs to be improved

Can see the inertia of civil servants, it is more suitable to change the name to Sloth Bank

I wasted two hours here and got nothing done, it's awesome, it's so complicated to run an online bank. When everyone has a lot of free time on weekdays.

The first experience of Heku, because it is a company cooperative salary transfer account, so I came to Jiali branch to open an account In the post-epidemic era, most of them already have the function of making an appointment to open an account, allowing banks to do preliminary checks However, it also took me about two hours to open an account to process general deposits, digital accounts, online banking, and securities. During this time, I encountered suspicious people who wanted to open an account. When I asked three questions, the sister at the service desk had to explain and ask all the time to avoid scammers. Head account! I also cooperated to do a lot of checks and confirmations! Now the banking and financial industry is also very hard, especially the service desk for account opening. There are too many regulations, texts and computer paperwork to be carried out at the same time, and there is also worry about whether it is a human account or being deceived, and the people who have to handle the relevant business themselves. You also need to be aware! No one likes trouble, you think trouble, do service staff like trouble? The organizer needs to be held accountable! It is not difficult to cooperate. Although the Hekujiali branch has older sisters and elder brothers, they are all very kind! In case of doubt, appropriate advice will be given! It is recommended that if you want to open an account, you should first check the whole process and what you should bring. You have a little understanding of online banking, mobile banking (mobile phone), and digital accounts. When you arrive at the scene, the service staff will explain everything. I don't understand, it's a waste of staff time! Although it took two hours to process, the overall process is not bad for a lot of business! I was undertook by my sister Xiuchang from the service desk. She is really busy with her business.. She has always been undertaking homework. She is very professional and very warm and friendly! The securities are Brother Li~~ it's just that he forgot to photocopy my double documents! But the same is very warm and friendly big brother~~ Ha