Taiwan Cooperative Bank

It takes twice as long as a private bank

Handling business at the counter, from getting the number plate to completing the handling, it takes ten minutes to complete

I'm Mr. Wang's chief After listening to his description, I think your branch is very exaggerated If you really want to open an account near home, how about if I live off the island today Does the cooperative treasury have to set up branches on the outer islands? If you can’t open an account, you just have to explain it well. It is also ridiculous. The quality and education of your company are really repellent.

The service attitude is normal, but the business-related speed is really slow enough, and other banks are fast. Is it slow enough to keep up with the times?

I went to change the passbook this morning and took the number plate. I found that it was too late to tell the staff that the day is coming. The female surnamed Wu was very enthusiastic to help me with the work immediately, and helped me complete the replacement within 3 minutes ~ Thank you ^ _ ^

Call in advance to inquire about the account opening matters of the payroll account. When everything is ready, go and tell me what words should be returned to the company to stamp the company. At the beginning, should I first explain it? It is not convenient for people to run around. The attitude of the staff at the counter is not good, and the face is not good. They are like gold. They didn’t say anything except telling me to go back and stamp them. They asked me to take the initiative to inform me that I would open a payroll account and provide information. They would not ask for it, which made people feel very bad.

Certain employees are not good at negotiating with company units The window is easy to change (our company will change the window for 3 people a month) "Professional should be made easy for people who are not in this field to understand, then it is a professional" As soon as the manager comes up, he will say to help our company do this and that Ask what project is that? Can it be explained? I want to understand Completely ignore it and let me see and check by myself Otherwise, just read the printed information verbatim... I explain not so. What is it for? He actually answered me, it was written in the title! I believe that when we go to a restaurant to eat, we will ask the store if we encounter the name of the dish we don’t know. The store will also try to explain it in the way of cooking or the taste of the ingredients, so that customers can understand and make it closer to the common sense of life. The feeling of the dishes! If today the restaurant says that this is a special foreign ingredient, and continues to read the name of the package, I don’t know or I don’t know! Then ask the guests to see and check by themselves! (Professional writing, business experience; not all the words in the text are so easy to understand instantly, and the household registration and telecommunications bureau contracts are also the same, but why don't we stop and understand when we bid for these windows?) How can this kind of logical thinking happen in a branch that negotiates with the company? Afterwards, the supervisor took it back, but was able to understand the reason and explain clearly. But the customer can cooperate with anyone, and the rest is who can get along with the customer happily. I hope that your bank will carefully select personnel to handle the case dispatch. Unfortunately, from liking your bank's cooperation to very unwilling to cooperate with your bank

In addition to being slow, it is still slow. Even if there are only two people waiting, waiting for half an hour is still fast.