Taiwan Cooperative Bank
2/5
★
基於 8 評論
Contact Taiwan Cooperative Bank
地址 : | No. 143號, Xinyi Rd, Xinyi District, Keelung City, Taiwan 201 |
電話 : | 📞 +888 |
網站 : | http://www.tcb-bank.com.tw/ |
分類: |
銀行
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城市 : | Keelung City |
陳
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陳祺新 on Google
★ ★ ★ ★ ★ 非常沒有效率,說好要開通網銀約定帳號,結果回去後發現還是沒弄好?
Very inefficient, I said that I would open an agreed online banking account, but when I went back, I found that I still didn’t get it right?
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林
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林知知 on Google
★ ★ ★ ★ ★ 保全先生很熱情,但開戶6號窗口先生態度差,全程一個表情,全用命令句,不要說謝謝,連個請字都沒拿出來用,給客戶的文件全用單手拿,總是之禮貌二字完全沒表現出來。建議要開戶可去別家。
喜歡
Mr. Baoquan was very enthusiastic, but Mr. Window No. 6 had a bad attitude. He used an expression throughout the entire order. Do n’t say thank you. He did n’t even take out any word. All the documents for the customer were taken with one hand. The word polite didn't show up at all. It is recommended to open an account to go to another house.
like
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巴
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巴德彼 on Google
★ ★ ★ ★ ★ 一顆都不想給,什麼態度,上班開戶不行?問題這麼多,銀行收一收好了,防君子不防小人,多此一舉,只會浪費真的想上班的人時間?
I don’t want to give one, what attitude, can’t open an account? With so many problems, the bank has received a good harvest. The anti-gentleman is not against the villain. If you do this, it will only waste the time of people who really want to go to work.
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卓
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卓盈岑 on Google
★ ★ ★ ★ ★ 新開戶一個人至少要等30分鐘,要有心理準備。自動提款機正在換機整修,叫號機故障,保全以及維修人員忙得焦頭爛額時裡面某幾個櫃員跟襄理一樣很悠哉不會做危機處理,看是要人工叫號還是要有人引導,等到其他人等的不耐煩時才在致歉疏導人群。
A person who opens a new account must wait at least 30 minutes and be mentally prepared. The ATM is being replaced and repaired. When the number machine is faulty, the security and maintenance personnel are too busy. Some tellers are as carefree as the assistant and will not do crisis management. It depends on whether the number is called manually or someone needs to guide it. Wait until When others are impatient, they apologize to guide the crowd.
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莊
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莊HuiWen on Google
★ ★ ★ ★ ★ 在仁二路的合庫基隆分行受氣後,跑到東基隆分行來(因為必須要在合庫有戶頭)~感受完全不同
開戶手續繁瑣、需要時間,這都能理解;東基隆分行的行員不但親切也讓人感到溫馨,行員對開戶業務流程超清楚,動作也超迅速。
After receiving anger at the Heku Keelung branch on Ren'er Road, I ran to the East Keelung branch (because you must have an account in Heku) ~ the feeling is completely different
The account opening procedures are cumbersome and time-consuming, which can be understood; the staff of the East Keelung branch are not only friendly, but also make people feel warm. The staff are super clear about the account opening business process and their actions are super fast.
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詹
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詹胖 on Google
★ ★ ★ ★ ★ 0分
開個戶好像我是什麼詐騙集團
開個存款戶有那麼難?
以後不會再來了
0 marks
Open an account like I am a scam group
Is it so difficult to open a deposit account?
Won't come again
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劉
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劉玫丹 on Google
★ ★ ★ ★ ★ 開戶前後沒有誇張搞了快三個小時!
細節不闡述!
重點請要開戶的各位三思,行員不一定懂自己的業務範疇!
不用因為行員跟你說申請什麼數位銀行比較快之類的!
不是不體諒行員,但是整個上午時間我們就只看到這個行員只幫兩位服務而已(沒錯,就我與先生在現場,除了我前面一位小姐搞了了快一個半小時穿插叫我們坐旁邊自己上網申請數位銀行外,這位行員根本沒有別的客戶!)
然後終於換我們了!結果~我們等了兩小時後總之數位銀行不能符合我們要的交易方式!!
我們一開始就跟行員說我們需要什麼樣的交易金流!講了至少三次,他們也問了無數次!(洗錢防制法的宣導我明白)我們也很配合的一再說明!
最後呢?
我們還是要再重新辦一次正常櫃位紙本存摺開戶流程!
到底要浪費多少人的時間?!
開戶開三個小時!!
道歉沒有什麼意義
爬文大部分都是效率問題態度問題
基隆兩間合庫都一樣!
基隆人時比較邊緣城鄉居民是不是呢?
為什麼基隆的合庫就這麼差勁!
There was no exaggeration before and after opening an account. It was almost three hours!
The details are not elaborated!
The key point, please think twice about opening an account, as the clerks may not understand their business scope!
There is no need to tell you which digital bank is faster to apply for because of the clerk!
It’s not that I’m not being considerate of the clerk, but throughout the morning we only saw this clerk who only helped two of them. (Yes, my husband and I were on the scene, except for a lady in front of me who did it for almost an hour and a half and asked us to sit next to him. Outside of applying for a digital bank on the Internet, this clerk has no other customers at all!)
Then finally we changed! As a result, after we waited for two hours, the digital bank could not meet the transaction method we wanted! !
We told the staff at the beginning what kind of trading cash flow we need! Speaking at least three times, they also asked countless times! (I understand the advocacy of the Money Laundering Prevention Law) We are also very cooperative with repeated explanations!
Finally?
We still have to do the normal counter paper passbook account opening process again!
How many people's time will be wasted? !
Open an account for three hours! !
There is no point in apologizing
Most of the crawling is a question of efficiency and attitude
The two warehouses in Keelung are the same!
Keelung people are relatively marginalized urban and rural residents, aren't they?
Why is Keelung's warehouse so bad!
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N
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Nina Chen on Google
★ ★ ★ ★ ★ 千萬不要在這裏開戶,有一位頭髮稀少的男性辦事員,態度很糟糕?而且速度很慢,開一個戶頭要花一個小時以上,等到銀行關門,天都黑了,才終於完成開戶。開戶結束,也不告知一下,態度差到爆,真的很誇張耶
Don't open an account here, there is a male clerk with thin hair who has a very bad attitude? and is very slow, it takes more than an hour to open an account, and the account is finally completed when the bank closes and it gets dark. The account opening is over, and I don't tell you, the attitude is so bad, it's really exaggerated
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