Taiwan Cooperative Bank
2.4/5
★
基於 8 評論
Contact Taiwan Cooperative Bank
地址 : | No. 61號, Wenhua Rd, Sanxia District, New Taipei City, Taiwan 237 |
電話 : | 📞 +8877999 |
網站 : | http://www.tcb-bank.com.tw/ |
分類: |
銀行
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城市 : | New Taipei City |
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ZC Lin on Google
★ ★ ★ ★ ★ 今天開戶,負責的陳先生很客氣,也在半個小時左右就辦完了。
Mr. Chen, who opened the account today, was very polite and completed the account in about half an hour.
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Fan杋 on Google
★ ★ ★ ★ ★ 櫃台小姐態度沒問題,有問題的是坐在櫃台後方的女士。說話情緒沒有問題,有問題的是根本不聽我說話,我講不到五個字就一直打斷插話也不願意先讓我把自己遇到的狀況描述完成。
雖然銀行不是服務業,但傾聽跟溝通上的尊重完全看不出來、在這位女士身上完全看不到對客戶上的尊重,徹底把問題責任歸屬直接推給其他分行。
出來買東西剛好看到那邊有銀行就想把問題一併解決,結果東西沒買到還一肚子火回家,我幹嘛到銀行白白受氣?想不通!
2021-08-11
一年了,再次進入該分行,櫃台行員專業度不足,我要處理一年前沒處理完成的事情(對,我因此氣到一年了都沒處理),我都說了我要在街口上用合作金庫的帳戶儲值,一直要我填寫要轉入的帳戶!街口儲值哪來的帳號啦???
不斷的鬼打牆,事情能解決嗎?我說我現在操作一次APP,把我遇到的問題畫面給你看(本來有截圖一時找不到),又不甩我,如果不是有其他行員發現是OTP沒開啟,請問這位行員要跟我大眼瞪小眼多久呢?
更新資料還要問年薪?問在哪裡工作?
去過那麼多家銀行,就只有合作金庫會問這個,要不是薪資轉帳戶是該銀行,我真的一點也不想用了!!
The attitude of the lady at the counter is okay. The lady behind the counter is the one who has the problem. There is no problem with speaking emotions. What is problematic is that I don’t listen to me at all. I keep interrupting and interjecting when I can’t speak five words. I don’t want to let me describe the situation I encountered first.
Although the bank is not a service industry, the respect for listening and communication is completely invisible, and the respect for customers is completely invisible to this lady, and the responsibility for the problem is directly transferred to other branches.
When I came out to buy things, I just saw that there was a bank over there and I wanted to solve the problem, but I went home without buying anything. Why did I get angry at the bank for nothing? Can't figure it out!
2021-08-11
One year later, I entered the branch again. The counter clerk was not professional enough. I had to deal with things that were not completed a year ago (yes, I was so angry that I haven’t dealt with it for a year), and I said I’m going to the street The account stored in Shangyong Cooperative Bank has been asking me to fill in the account to be transferred! Where's the account for Jiekou Recharge? ? ?
Can the problem be solved if the ghosts keep hitting the wall? I said that I will operate the APP once and show you the screen of the problem I encountered (the screenshot was not found for a while), and I don’t want to throw me away. If it’s not for other staff to find that OTP is not turned on, please ask the staff to follow How long do I stare at my big eyes?
I need to ask about the annual salary when I update the information? Ask where to work?
I have been to so many banks, and only the Cooperative Bank would ask this. If it were not for the salary transfer account, I really don’t want to use it at all! !
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Truphia jiang on Google
★ ★ ★ ★ ★ 辦事效率超級慢的店,沒幾個人,一個小時
Very slow shop, few people, one hour
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ch yuan on Google
★ ★ ★ ★ ★ 效率非常的差。裡面的員工連自己的業務都不懂。等 2號需要一小時
Efficiency is very poor. The employees there don't even know their own business. It will take an hour to wait for the 2nd
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Brooks Chou on Google
★ ★ ★ ★ ★ 我現在就在這辦開戶。明明昨天已經預約了,來了也是要等。行員還要我改數位開戶自己填資料會比較快。啊我昨天預約的時候不是都填了。現在又要我自己填數位帳戶。那預約時候填的是填心酸的?還有開個戶頭一個要1小時的效率實在太爛了。一天就開8個?
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Tiffany Huang on Google
★ ★ ★ ★ ★ I can't understand how slow motion here
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Love Ukulele on Google
★ ★ ★ ★ ★ Friendly and helpful
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Nolwazi Dhlomo on Google
★ ★ ★ ★ ★ Very slow!! Blocked my account without my permission and now I cannot access my money to pay bills. Not a happy customer at all! ☹
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