Taiwan Cooperative Bank

2/5 基於 8 評論

Contact Taiwan Cooperative Bank

地址 :

No. 219, Section 2, Zhongshan N Rd, Tamsui District, New Taipei City, Taiwan 251

電話 : 📞 +88
分類:
城市 : New Taipei City

No. 219, Section 2, Zhongshan N Rd, Tamsui District, New Taipei City, Taiwan 251
M
Miffy T on Google

等候時間超久,我1分鐘可以結束的事,硬是等了20分
The waiting time is so long, I just waited 20 minutes for something that can be finished in 1 minute
J
Judy Lao on Google

外匯的盧先生非常親切有禮貌,在繁瑣的程序中都能細心幫我解決,常常致電給我怕漏了消息。不論合庫的其他服務好壞.....覺得實際遇上熱心的服務人員,才是真正能幫我們解決問題的關鍵!!! 給5星
Mr. Lu from Forex is very kind and polite, and he can help me solve the tedious procedures carefully, and often calls me for fear of missing news. Regardless of whether the other services of Heku are good or bad... I feel that the actual encounter with enthusiastic service staff is the key to really help us solve the problem!!! Give 5 stars
D
David Chen on Google

真的非常爛的服務,我cambo信用卡被盜刷,客服要我到離我最近的分行去辦補發。7/23前去辦理,櫃檯小姐先拿錯的資料讓我填,我回家後,下午再告訴我填錯資料要我再一次去銀行重新填寫,我都沒生氣,然後那位櫃檯告訴我等幾天,卡片到時,要我帶印章過去領。。。。。結果,我今天8/2打電話去問,電話一直轉一直轉,等了半小時,都沒人給正確回復……到現在還在等他們回電,你們說,這是銀行嗎?是合作金庫銀行的服務效率嗎?……我明天就把存款全領出來
The service is really bad. My cambo credit card was stolen and the customer service asked me to go to the branch nearest to me to reissue it. I went to apply on 7/23. The lady at the counter first took the wrong information and asked me to fill it in. After I got home, she told me to fill in the wrong information in the afternoon and asked me to go to the bank to fill in again. I was not angry. Then the counter told me Wait a few days, when the card arrives, I will bring my seal to pick it up. . . . . As a result, I called on 8/2 today to ask. The call kept turning. After waiting for half an hour, no one answered correctly... Until now, I am still waiting for them to call back. Do you think this is a bank? Is it the service efficiency of cooperative treasury banks? ...I will take out all the deposits tomorrow
p
picassa chen on Google

外匯盧柏維先生親切周到,還熱心協助開通網路銀行,匯率優惠且可在家隨時操作,減低疫情出門機率,主動告知客戶最好方法!非常優秀的服務精神,值得鼓勵表揚的好行員代表。
Foreign exchange Mr. Lu Baiwei is cordial and thoughtful. He also enthusiastically assists in opening online banking. The exchange rate is preferential and can be operated at any time at home, reducing the chance of going out of the epidemic, and proactively telling customers the best way! Very good service spirit, a good representative who deserves encouragement and praise.
m
may T on Google

很少給負評,這家分行絕對值得!服務台人員完全搞不清楚,在合庫其它台北據點也有個人戶和公司戶,沒看過這麼離譜的,難怪負評這麼多
Rarely give negative reviews, this branch is definitely worth it! The service desk staff are completely confused. There are also individual and corporate accounts in other Taipei bases of Heku. I have never seen such outrageous ones.
H
Hsiao-Yun Cheng on Google

帶外國朋友去開戶,已經坐等一個小時多等櫃員到下一關問主管開戶之後才說未滿19歲之外過人不能開戶,那為什麼要讓我在那邊浪費這麼多時間? 一開始為什麼不先檢查歲數?另之前也有開戶,台北的分行跟我說存摺戶名是中文名字、英文名字可以選擇,但淡水分行跟我說只能用英文名字,所以同一家銀行不同規則???
I took a foreign friend to open an account, and I have been waiting for more than an hour for the teller to go to the next level to ask the supervisor to open an account, only to say that anyone under the age of 19 cannot open an account, so why did you let me waste so much time there? Why in the beginning? Don’t check the age first? I also opened an account before. The branch in Taipei told me that the name of the passbook account is Chinese or English, but the Tamsui branch told me that it can only use the English name, so the same bank has different rules???
C
Chung Liang on Google

最近兩次去淡水分行辦事,碰到的銀行辦事人員都是服務態度極佳,不厭其煩。尤其是二樓的那位盧(?)先生,實爲耐心更是客氣。點贊!
愛佳佳 on Google

上個月是我第一次來到這裡,遇到的行員真的有點慢吞吞的,趕著上班又緩慢的動作,讓人捏了把冷汗。但是我今天遇到櫃台李岱蓉小姐,她的動作非常的迅速,客氣又有禮貌,辦事伶俐又快速,讓趕時間的我省了不少心,本來提前到就是怕又弄很久,ㄧ樣的事情辦完了,多了好多時間,可以悠閒的去上班,雖然很多負評,但是我的五星是給李岱蓉小姐的。
Last month was the first time I came here, and the staff I encountered were really slow, rushing to work and moving slowly, which made people sweat. But I met Miss Li Dairong at the counter today. She was very quick, polite and courteous, smart and fast, which saved me a lot of worry when I was in a hurry. After the work is done, I have a lot of time and I can go to work leisurely. Although there are many negative reviews, my five stars are for Miss Li Dairong.

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