Taiwan Cooperative Bank

1.6/5 基於 8 評論

Contact Taiwan Cooperative Bank

地址 :

No. 352號, Zhonghua 1st Rd, Gushan District, Kaohsiung City, Taiwan 804

電話 : 📞 +887
網站 : https://www.tcb-bank.com.tw/
Opening hours :
Wednesday 9AM–3:30PM
Thursday 9AM–3:30PM
Friday 9AM–3:30PM
Saturday Closed
Sunday Closed
Monday 9AM–3:30PM
Tuesday 9AM–3:30PM
分類:
城市 : Kaohsiung City

No. 352號, Zhonghua 1st Rd, Gushan District, Kaohsiung City, Taiwan 804
M
MAY MAY on Google

110年9月3日到合庫鼓山分行11:00多撿棄置的號碼牌71號,要等12個,原本抽79號等20個,結果到12:25才叫65號,1個多小時只有叫號5人。 超級糟糕,真要客訴才會要改進。這是我10幾年來到合庫鼓山分行都沒進步,根本沒有服務品質水準可言,甚至更慘,客戶真可憐待在合庫睡醒了,也還輪不到,藉口都是剛好用餐時間11:00~12:30都還沒吃飽,伙食真不錯。因為每次去都是~櫃檯人員用餐的藉口。 開戶,叫我第二天再去1次,也不給開綜存戶,已是房貸戶,還刁難,費盡口舌,要生氣才終於開戶。於是我辦了網銀,少受氣,可以還是偶而要臨櫃排隊久候。 還有行員查我帳戶要我存款改保險,本想算了,個資帳戶隨便查,被我提醒警告才停止。 合作金庫鼓山分行座落在高雄市美術館,服務超級沒效率,甚至無視每日有多少人放棄號碼牌。
On September 3, 110, I went to Heku Gushan Branch at 11:00 to pick up the discarded number plate 71. I had to wait for 12. Originally, I picked the 79 and waited for 20, but it was called 65 at 12:25, which took more than 1 hour. Only 5 people are called. It's super bad, you really need to complain before you can improve. This is because I came to Heku Gushan Branch for more than 10 years and I haven’t made any progress. There is no service quality level at all. It is even worse. Customers are really sorry to wake up in Heku, and they still have no turn. The excuse is just the meal time. I haven't eaten enough from 11:00-12:30, the food is really good. Because every time I go, it is an excuse for the counter staff to eat. To open an account, I asked me to go there again the next day, and I would not open a comprehensive deposit account. I was already a mortgage account. So I set up online banking, so I didn't get angry, but occasionally I had to wait in line at the counter for a long time. There was a bank clerk who checked my account and asked me to change my deposit to insurance. I had to forget it, and I checked my personal account at random, but only stopped when I reminded and warned. Cooperative Bank Gushan Branch is located in the Kaohsiung Art Museum. The service is super inefficient, even ignoring how many people give up their number plates every day.
L
Lin Sabina on Google

速度真的非常慢 明明等候的人很多,櫃檯只有兩個人而已 還看到其他人員在聊天 服務真的很爛
it's really slow There are obviously a lot of people waiting, and there are only two people at the counter Also saw other people chatting service really sucks
治喬 on Google

行員態度消極,慢慢吞吞 所以客人都在等處理事務,行員還能跟同事嬉皮笑臉玩樂,叫號一直慢慢吞吞。
The clerk has a negative attitude and is slow to swallow, so the guests are waiting to deal with the affairs, and the clerk can also smile and play with colleagues, calling the number slowly all the time.
O
Oliver Chang on Google

慢到一個離譜!辦各種東西拖了又拖,說過兩天會入帳結果過了一週還沒消息
It's ridiculously slow! I've been procrastinating and procrastinating on all kinds of things. I said that it would be credited in two days, but it's been a week and there's no news.
m
may may on Google

速度超級慢 只有等一個號碼 櫃員不按號碼就是不按 公股銀行就是爛 能少做一個就少做 爽爽做等退休 領終生俸
The speed is super slow. You only have to wait for a number. The teller does not press the number. Public-stock banks are rotten. If you can do one less, do less. Do it coolly and wait for retirement to receive a lifetime salary.
N
Natasha on Google

速度超級慢的…..櫃台一堆員工,燈號可以半個小時超過缺一號也沒跳……明明前一個人已經完成作業了卻遲遲不跳號… 工作效率真的超級差的
The speed is super slow... There are a lot of staff at the counter, the light signal can be exceeded for half an hour without a number one missing... It is clear that the previous person has already completed the homework but the number is still delayed... Work efficiency is really bad
W
Wenching Chiang on Google

等了一個多小時,叫了15號,中間還有7,8個號碼沒人。平均一個櫃檯花30分鐘完成一個客戶。又花一個無用的人力站門口,美其名服務客戶,其實是放空腦袋。不知道這家銀行為什麼可以存活。可能是靠政府支援吧。民營銀行大概是這裡10倍效率吧。難怪佔著位子的人都不會想換工作。因為一定有人比你爛。
After waiting for more than an hour, the number 15 was called, and there were 7 or 8 numbers in the middle. It takes an average of 30 minutes for a counter to complete a customer. Spending another useless manpower to stand at the door and serve customers under the pretense of serving customers is actually emptying your head. I don't know why this bank survived. Maybe it's government support. Private banks are about 10 times more efficient here. No wonder the people occupying the seats don't want to change jobs. Because there must be someone worse than you.
J
Jeff Chiang on Google

Very low productivity location! Come here for 30+ minutes only service 2 customers. There are more 20+ people waiting in line. There are several staffs walking back and forth look like busy but do nothing. No customer service concept at all.

Write some of your reviews for the company Taiwan Cooperative Bank

您的評論將非常有助於其他客戶查找和評估信息

評分 *
你的意見 *

(Minimum 30 characters)

你的名字 *