Taiwan Cooperative Bank - Dashu District
3.6/5
★
基於 8 評論
Contact Taiwan Cooperative Bank
地址 : | No. 2之8號, Zhongxing E Rd, Dashu District, Kaohsiung City, Taiwan 840 |
電話 : | 📞 +88777 |
網站 : | https://www.tcb-bank.com.tw/ |
分類: |
銀行
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城市 : | Kaohsiung City |
陳
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陳舍瑰 on Google
★ ★ ★ ★ ★ 好停車辦事情
Good parking for things
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陳
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陳彥竹 on Google
★ ★ ★ ★ ★ 合作金庫裡面的行員 都很親切喔 ^^ 大樹人的好朋友
The staff in the cooperation vault are very kind. ^^ The good friend of the tree
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楊
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楊黑狗 on Google
★ ★ ★ ★ ★ 非常非常的慢,效率很差,顧客離開櫃臺後平均還要19分鐘才會按下一號,是我見過動作最慢效率最差的銀行
Very, very slow, poor efficiency, it takes an average of 19 minutes after customers leave the counter to press number one, the slowest and most inefficient bank I have ever seen
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d
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dodo lu on Google
★ ★ ★ ★ ★ 開戶櫃檯的王先生親切又熱心,對於各項業務也非常熟悉,不知道這位年輕的帥哥是不是單身?
Mr. Wang, who is at the account opening counter, is kind and enthusiastic. He is also very familiar with all kinds of business. I don't know if this young handsome guy is single?
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莊
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莊莊秀玲 on Google
★ ★ ★ ★ ★ 合庫行員(王嘉群)
先生服務超級棒
態度真的很多,值得肯定
Collector (Wang Jiaqun)
Mr. Service is superb
There are really many attitudes, worthy of recognition
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桂
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桂桂黃 on Google
★ ★ ★ ★ ★ 網路取號很方便,過號重排我也重抽號碼牌,旁邊熱心小姊有比較前面的號碼給我,結果櫃檯不辦,拒絕辦理,理由是「不能這樣,別人也等很久」,試問讓別人等待很久的是我?
或許還要翻農民曆看時排隊了!
It is very convenient to get the number online. I also renumber the number cards after the number is rearranged. The enthusiastic little sister next to me gave me a number earlier than me. As a result, the counter did not handle it and refused to handle it. Is it me who keeps waiting for a long time?
Maybe I have to turn the peasants in line!
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吳
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吳明禧 on Google
★ ★ ★ ★ ★ 禮拜一的時候幫忙目前服務的機關更改機關專戶於此分行,時逢月底,公庫負責人感覺上是剛接業務一兩年的從業人員,對於這樣的公庫開庫事宜是沒有接觸過的,但仍能按耐住等待人數急遽增加的壓力,全力幫忙我處理這樣的開庫事宜,相當的熱心與熱情,真的是很不錯的一間分行呢!
On Monday, the organ that helped the current service changed the special account of the agency to this branch. At the end of the month, the person in charge of the public repository felt that it was a practitioner who had just received business for one or two years, and had no contact with such a public library. However, I can still help me with such pressures as I can withstand the pressure of waiting for the number of people waiting for the increase. I am quite a very good branch!
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張
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張心渝 on Google
★ ★ ★ ★ ★ 於線上辦理數位帳戶,過程中有詢問行員:「因上班時間和銀行營業時間重疊,是否能請人代領卡片?」當時的行員回答:「可以,能夠請人來領"代領委託書",經本人簽名後即可」
但實際請人代領後,櫃上的行員卻改口:「需要本人來領委託書」若需要本人臨櫃領委託書,又何必請人代領?這點讓人覺得十分困惑。
再者,填寫開戶資料時,已在網頁備註若信用卡申請失敗,接受換成哪張金融卡,開戶成功當天行員也有打電話來做二次確認更換的卡片類別。
沒想到《一個月》後不同行員再次打電話詢問同樣的問題,請問網頁上的備註是填假的嗎?更何況還有行員親自詢問第二次,總該登記上去了吧?竟然還需要問第三次!
從開戶成功到現在持續等待金融卡的一個月間,不知道已經打過幾通電話到銀行裡,就為了處理差不多的問題。打到行員一聽身分證字號就知道我是誰,也是讓人無奈!整體感受到行員的辦事能力不足,行員與行員間的溝通似乎也不良。
When I applied for a digital account online, I asked the clerk, "Because the working hours overlap with the bank's business hours, can I ask someone to collect the card on my behalf?" , after my signature
But after actually asking someone to collect it on your behalf, the clerk at the counter changed his words: "I need to collect the power of attorney in person." If you need to come to the counter to collect the power of attorney, why should you ask someone to collect it on your behalf? This is very confusing.
In addition, when filling in the account opening information, it has been noted on the webpage which financial card will be accepted if the credit card application fails. On the day the account is successfully opened, the clerk will also call to confirm the type of card to be replaced.
Unexpectedly, after "One Month", different staff called again to ask the same question. Are the remarks on the webpage false? What's more, there is also the second time that the clerk personally asked, should it be registered? Even need to ask a third time!
From the successful account opening to the one month I have been waiting for the financial card, I don't know how many calls I have made to the bank just to deal with similar problems. It's frustrating to call the clerk and know who I am as soon as I hear my ID number! The overall feeling of the staff is insufficient, and the communication between staff seems to be poor.
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