Taiwan SF

I almost couldn't send things to foreign countries due to personal problems Fortunately to get the assistance of local personnel Finally can be sent smoothly Basically they don’t pick up the goods But because i've gone They are also very helpful Thank you staff who are eager to help guests

do not know? I can't even send a box of CDs, I want to send a killer, What kind of freight company is it? It's stupid enough...

Yours sincerely, the public comment is really a company that deceives people too much! I purchased the goods in Mainland China in mid-November and remitted the money to the seller. The seller entrusted SF Express to send the goods back to Taiwan. About two o'clock on 11/18, I received a call from a courier to deliver the item, because it accidentally flew away on a motorcycle, so I couldn't find it, and the video recorder didn't record it at all. It was quite puzzling! Is it possible that such an internationally civilized company would have its goods blown away by the wind? Then why Taiwanese postmen have delivered letters for many years, and even in typhoons, they rarely say that they were blown away by the wind. It is really helpless and incomprehensible! I also learned from this time that it turned out that such a large courier company turned out to be so casual in handling shipments, which is really worrying! After many complaints and communication, SF Express customer service called back and said that they would give me a reply after finding out. I waited like this for nearly two weeks, but at 14:51 pm on 12/1, I notified the shipment of this ticket on WeChat that it had been signed, but I personally confirmed with the building security staff that we did not sign for the shipment of this ticket, and clearly It has been lost, isn't it? How could it be said that we signed for it? I went to SF Express when I didn’t understand it at all, and the staff at the station didn’t know the situation. I went to SF’s customer service, but responded that the compensation had been paid, so the case was closed as a matter of course, and there was nothing to discuss. At the same time, I also confirmed whether the sender has paid the compensation. I also said that I did not receive any confirmation calls on 12/1, and only informed that the customs declaration amount would be paid one or two days before. Why did I quickly close the case without confirming and informing the receiver and sender of the situation, and when my receiver did not receive any notification, and did not sign for the shipment, it shows that I have signed for it? This is not a forgery Documents? I can’t help but think of some internal personnel involved in this shipment, trying to conceal the mistakes it made? Why is the shipment lost and the camera cannot be picked up? It is really puzzling! During the conversation with the customer service, I clearly informed the customer service that I did not sign for the shipment and that legally it should not be so hastily closed the case, but the customer service said that it needs to report to the superior. I received a call back from SF’s customer service at 19:06 in the evening of 12/8 today, stating that there was nothing wrong with my superiors. After that, I was blacklisted. The senders in China told me that they could not use my information to receive mail. It's deceiving too much! I did not ask SF Express for any compensation, and I also forgive the fault of the SF express courier. Originally, the webmaster said that he would be dismissed from his post. However, due to the long-term relationship, I felt reluctant for a while. In exchange, I was blocked by SF Express. I just wanted to be fair. Why didn't I and the security staff sign for it, but forcefully said that we signed for it. It was obviously SF Express that lost the shipment! Then I blocked me from receiving mails. I was originally a victim. Why did SF Express keep concealing its internal errors? What is it to conceal?

?I came here for the first time to send something. It was originally intended to be sent to a friend in mainland China. A bald service staff was very kind and took the initiative to ask. He also explained in detail that now when sending to the mainland, the other party needs to upload the identity certificate, and the item exceeds a certain price. It needs to be sent in separate boxes, and there are issues such as tariffs on the mainland. He also enthusiastically suggested that I can compare several express companies to see which one is the most economical, with enthusiastic explanations and enthusiastic service throughout the process, which is really great?. I remembered that it was not so troublesome to send things to the mainland a few years ago. I didn’t expect that it has become more and more troublesome recently, with restrictions and requirements that have changed a lot. Home delivery logistics is a very hard job. Especially affected by the epidemic, I believe that there are many people who buy home delivery online. , And the workload of service personnel will become greater. Everyone has worked hard ?