Taiwan Water Corporation Hsinchu Office

The second section of Guangfu Road, East District, Zhushi City has been without water for two consecutive days. Businessmen along the road complained that they could not do business normally, and the phone could not be connected. What happened?

A lot of people came to talk with the public at 3pm on Monday, November 30, 2020. During the epidemic, leave your name and phone to take your temperature.

(2017/9) There is a great boulevard from the gate of the management office to the office building, The pool in front of the office building is also well organized And although the office building did not have a special lane for the disabled, However, the intimate setting next to the stairs, the waiting area for the disabled, makes up for this shortcoming. The only remaining sticky traces on the notice on the side made it impossible for people to understand the explanation at a glance. (update) The water meter was demolished for the first time in my life!! Because of moving to a new home, unfamiliar place of life (squinting), B1 entry and exit, 800 years of utility bills + rent together to pay SO, I am so lazy (obviously too lazy)... The next morning, he flew up to pay the bill as if flying early in the morning. The service staff at the window smiled comfortably and handed out an "application form for various changes of user water equipment" for me to fill in. Type of transaction: ☐Enable. ☑ Reuse (shame). ☐ Disable. ☐ Repeal. ☐ Change in the type of water used. ☐ Transfer of ownership. User requests for assistance: ☐ Close the water stop after filling water ☐ Open the water stop after filling water ☑ Other Follow the instructions to fill in the front. I wonder if there is any more on the back? When I turned it over, I saw countless small blue stars flashing at me. Huh? No, I wear glasses and not contact eyes. Why do I only see the second line of the ‘Related Articles of the Company’s Business Articles’ )))))))))))))))) Wow... Red tape does not matter, there are many rules and regulations, BUT! 5812 Chinese characters are stuffed in paper B3...this...this... There is no need to make the words smaller than the small six books in my room!!! Make it clear that you are bullying half-blind people, I want to protest lol

The water is often cut off without a warning notice, and the call is made to inquire and respond to emergency repairs, about 4-5 times in 2 years. Will it be too frequent, at least let me know that this kind of service is very bad.

On 5/03, it was found that there was no water in the water tower in the morning. Please come to the water and electricity department to assist in the treatment and confirm that the tap water did not enter the water. Therefore, when I called the water company, the lady at the switchboard looked impatient and then transferred to the public works department, a female civil servant answered the phone. After informing the situation, the inquiry system said that there was no abnormality in the area, and left us with suspicion. User information and contact information, the reply said that someone will be sent to deal with it on the same day, but did not contact me. As a result, it was almost half past 4 pm, and no one called for a long time, so I went to the electrical work unit again, this time it was another male person who answered the call. After patiently explaining the whole story again, he left our information impatiently and said that he would contact the relevant personnel to contact us immediately. Maybe it was almost time to finish get off work, and I felt inattentive to deal with it. Obviously we didn’t provide the contact information repeatedly, so we hurriedly hung up the phone. Sure enough, after the 5 o'clock off-duty time, the same news was lost, and no one called to inquire. After waiting for a long day without water available, it became clear that this is the so-called service level of public institutions... The inconvenience of paying people is completely ignored. I really want to ask if someone can provide a super effective way to appeal to see if they can get the services that the public should have. Ugh…

Today, a water company knocked on the door and said that the water meter was to be dismantled. The reason was that our family had not paid the water bill for four months. How can my god be like this? It turned out that a couple of tenants from South Africa in the early years wanted to be outsiders, so I helped them pay the water bill. Later, after the house was sold, the water bills were stopped, but they did not go to the bank to pay for them, so they had to pay for themselves every two months. I don't know what's wrong. I haven't paid for it for four consecutive months, so I will take down the water meter today! I begged, is it okay to pay back today? He said very politely, of course, but it must be paid before noon, because if you don’t pay it, it’s troublesome for me to disassemble and reassemble. Your water bill for four months is only 400 yuan, and you have to pay 1,000 yuan for disassembly, which is not worth it. , So after repeatedly thanking him, he drove to pay immediately. As soon as I walked in, it was a familiar place, because when I first arrived at the China Times to report, one of my routes was this cold yamen-water company! Their service is really good, and the reception staff arranges a lottery and then leads to the window. The sweet and lovely undertaker has a good voice and kindness. It was done in less than three minutes. It is a commendable public agency! I give five stars!

Buying a house, transferring water and electricity, can be completed this time, and there is no need to rush to various places to handle it. There are various templates for the table, and you can fill in all of them if you want to handle various business. There are also friendly staff who help people who are unable to fill in the form by themselves. They handle it quickly and patiently without waiting for a long time. Arrears, make up payment, can be completed quickly here, the efficiency is very good The environment here is very good, parking and leisure are very convenient.