Tokiya Zhubei Guangming Branch

Turned up to the restaurant yesterday. Restaurant was empty and the guy said there no table. I didn't get it because the restaurant was empty. TBH I only went as a colleague gave me a voucher. I would go otherwise. Really annoyed but I don't think the fools care. ???

Have now tried to eat dinner at this restaurant 3 times only to get turned away. The first time we came right before closing at 9:40, they said they were closed, understandable since it was pretty close to closing time Second time we came at 9:25, they said they were closed for the evening even though there website and their restaurant hours on the door clearly state they close at 10. Lastly we tried to come tonight at 8:54 only to get turned away once again telling us they were closed. I don’t know why a restaurant would state they were open until 10 and turn people away an hour before this time, if you STOP TAKING TABLES at 9, that should be your closing time and the closing time listed on your website, online and on your door hours in order not to confuse tourists that have to take a taxi to your restaurant or walk half a mile with an injury only to get turned away 3 TIMES!

This place is excellent!! All of the staff (the females) were extremely kind. The guys weren't as polite. When we were choosing the menu the waitresses helped us, even though we couldn't read Chinese. The prices were so cheap! In Vancouver, this would easily be over $80. The tokiya set is 580NTD here. That's literally $20 CAD. When the food came, we were astonished. Not only was the presentation fantastic, but the taste was exquisite. We signed up for a birthday deal and they were kind enough to do the birthday ritual for us! It was so cute. They got the mini birthday cheesecake too. And the manager who was so far, the nicest person there, sang the birthday song. Afterwards she even took photos and developed them immediately. We got 3 copies. It's so heartwarming seeing them have service to this extent. It was such a happy evening. I would like to give 呂小姐 (Miss Lu) probably the manager, a huge shoutout. She has been the kindest out of the bunch. She was the one who explained each dish and gave us recommendations. She had a cold but she even sang my brother a birthday song and presented him a birthday cake, a silly birthday hat that made us burst out laughing, as well as printed photos even though we signed up for it literally right before our meal. That was a huge bonus. While we were enjoying ourselves I looked around and noticed we were the only ones left in the store. I glanced down at my watch and realized that if was past closing hours. But the staff weren't rushing us out. We ended up leaving almost 30 minutes after closing but the staff were patient with us and was nice to the very end (except the males for some reason). Well done.

The price is quite expensive, and the portion is not too big, but the taste is good. Excellent place to have lunch/dinner with family and friends

This place was quite wonderful. They had a huge variety of food to choose from and had delicious food. You need to order in a set and the set for adults is around $520 give or take, and the children's sets we're about 250 give or take. The staff were amazing and had no trouble with them. However, some of the orders placed did get confused as some unwanted items were placed on the tables and my steak wasn't cooked to way I asked. But staff were understanding and were quick to fix it. Great atmosphere, would go again.

Meh..... Honestly nothing special. The food was good not great and service was exceptional at first. Be careful when the place gets busy the service really GOES DOWN.

6 course meal + a drink for currently for 568 NTD. Each course has at least 2 choices with many more choices for the main meal. Every course was delicious ?. Staff are very friendly. Had an incident where a drink was knocked over and the glass broke and the staff immediately took care of the situation and even brought replacement drinks! Great overall experience.

Have a nice vibe, good taste food, and the staff very helpful and friendly to children. Try the plum sauce steak, the taste beyond imagine and the meat really soft and juicy. They have a special treatment for birthday people, and give a free photo with printout for them.