TOYOTA 旗山營業所 - Qishan District

Service is fast and friendly, like the sun on the wall

The service staff are very enthusiastic. Even if they come to the factory to overhaul the vehicle after get off work hours, they still work hard to help solve the car problem.

The service is good, friendly and efficient... It's just that there are some obstacles on the left when the repair shop comes out, and there is no danger of cars coming from the left!

Qishan TOYOTA Service Factory, the first maintenance of a new car, the service staff are very kind, the service is also very good, coffee, biscuits are complete

This is the fourth time here! But this time I feel that the service has deteriorated! I used to ask you if you want to refill your coffee every once in a while! Would you like more snacks? Never asked this time! And the coffee becomes so thin and hard to drink!

Carefully explain the maintenance content with customers, provide friendly service and provide tea and coffee.

I feel that I am not careful and attentive enough. If I can treat the guest's car as my own, I think. . . There may be a big difference. Treating the customer's problem as your own should be more attentive, not just "work". The service was better in the past

If you are uncertain, don't tell the guests casually, it will cause trouble for us and your technicians After the accident in October last year, I changed my mirror and said that I would wait for the call to paint. I told me a date. I was making a phone call to confirm that day, but I told me that I didn't make a promise every time when the good people would go, only to find out that it was useless. Well, in the middle, I took the initiative to ask you all before replying to the situation. Otherwise, it was because people went to ask me to go on another day. It was a waste of me to express our dissatisfaction on the spot for three or four weekends before I started to see your active follow-up. Last week, I wanted to update the navigation. I made an appointment for the date and time. After I ran out of time, I found the place where the reminder to measure the speed was still the same. I don't have the updated information (then did the last update confirm that the updated version is OK?) Then the lady asked me if I agreed to send it for repair and inspection. I asked how long it would take you ladies to get back to me for a week. After the demolition was completed, Ms. B came to tell me that this would take more than ten days. I was dumbfounded (because I was going to go away next week). I said, but the lady just told me for a week... The reply I got was "Ah, she forgot. "What can I do? Can only touch the nose and be forced to accept it? All dismantled! The navigation thing doesn't really affect my driving, so I didn't ask you to put it back on the way home to prepare for reversing, only to find that "by the way, I can't reverse the car after dismantling it ^^" So I drove back and asked you to put it back in trouble. Who is it? It's me and your technicians. The first time I had a cold with this maintenance factory, the second time I came here with anticipation and fear of being hurt, it did not disappoint me. Unless there is an emergency, I will not choose this original factory again. Technician service quality is good, but business service quality is poor