TOYOTA 羅東服務廠

Waiting room service staff will take the initiative to ask you to ask

good service attitude Good atmosphere in VIP waiting area

Once seated, the service staff asked about the type of tea. The service technician would especially squat by our seat and talk to us about the condition of the car. Although this reflects the service, I personally think that the technicians are equal to me. They also have expertise in learning and need a sense of honor.

The TOYATA car I currently drive is already the second car. In addition to the LEXUS series, the TOYATA car is a fuel-efficient and easy-to-maintain car. My last TOYATA car was a VIOS car, which has been driving for more than nine years. After that, the price of second-hand cars at the time of conversion to new cars was still about 200,000 yuan. During the period of more than nine years, the proper rate of car components was quite good, and no major repairs or replacement of expensive parts were required. So basically TOYATA owners do not have to worry about the trivialities of car maintenance and repair. Compared with the previous or other brands of cars, the current repair quality and price are quite reasonable, but these features are not enough for me to write this review, because TOYATA Auto has always been in the leading position in the field of customer service, so I will not repeat them here. Last Saturday (20180210) because I found that the small light on the front left of the car was not lit, I went to the TOYATA car Luodong service factory to replace it. Because the car factory has more cars waiting for maintenance during the holiday, the waiting time is slightly longer (almost half an hour), but the customer In addition to refreshments in the lounge, there are books, newspapers, magazines and TV programs that you can read and watch, so you wo n’t feel that you have to wait long. When the depot maintenance staff informed that they could pick up the car after the overhaul, I asked him how much it cost? He even replied, "No." I was a little surprised now! Although the amount is not large, this move not only feels intimate for consumers, but also makes customers feel favored (even if it is a small benefit), TOYATA car customer service is so meticulous, it really wants to give it a big deal Appreciation, so I give TOYATA Auto Luodong Service Factory a five-star rating.

When I came to Yilan to play, I went to Luodong Night Market at night. The car was parked in the parking lot on the side of the road. For some reason, the car could not start when I was leaving, but because it was too late, I had to take a taxi back to the hotel. The tow crane that contacted the credit card at 8 o'clock in the morning towed the car to the Toyota Luodong service plant. It is a very large service plant. The space is spacious and the waiting area is quite large. Drinks and snacks will be provided while waiting. Although there are many people, they are quite fast, and the explanation is very clear and professional.

The reception, service, and waiting area are all very good. Free wifi and simple meals are also provided, so that you won't be too bored when you wait. You can look carefully at the list of maintenance and repair items given by the receptionist, and it is not necessary to accept all the items. For safety-related matters, be sure to follow the original manufacturer's recommendations; some may depend on personal needs, for example: I personally prefer Michelin tires, and I do tire replacement, inspection and calibration at a Michelin tire store outside the factory, not during the original factory maintenance. This project can save hundreds of dollars. There are other items that are less related to safety and can save money, depending on personal feelings. Offer to share!

If you buy a car in Yilan, Luodong can also repair it. The attitude of the service staff is very good, the waiting area is quite comfortable, you can also choose drinks, very good service