Tsannkuen 3C

I bought an ASUS laptop this evening. The clerk "Huang Yujie" explained the products very professionally and kindly. He carefully helped customers eliminate intractable diseases. He understood my needs and provided assistance. I highly affirm it!

On Wednesday, my husband ordered the washing machine. The clerk told us that we would be there at four o’clock in the afternoon on Saturday, but we waited until four o’clock and no one at five o’clock. I asked my husband to call. The lady checked and asked us to wait for the master’s call. ~ Okay~ I didn’t think it was right until 6:10, and then asked my husband to call and ask, but I told us that the shipment was not scheduled~ I am really dumbfounded. In order to wait for today, everything is ready to go out. If the first question is not released, then I will not feel very angry~ If we didn’t ask today, don’t we have to wait stupidly??? 1111 is very busy and I can understand it, but it hasn’t delivered the goods, and the customer doesn’t check it out clearly. I can’t understand this. I still talked a lot about it. I hope you can do a little better next time in the education and training of your staff.

Will take the initiative to interrogate and clearly tell the product placement location, the checkout staff is also very professional

There is a big gap in the service quality of the clerk, and I will not come to consume for a long time in the future!! I originally bought a bluetooth speaker. After I went back, I found that the lithium battery inside was completely discharged. I had to replace it when I returned (the battery is completely discharged, and the battery life will be affected by the duration of the loss of power). A male waiter explained that it cannot be returned Unless it is sent to the manufacturer to appraise the status of the product. Just take a step away from thinking about it, or send it to the appraisal first, buy another one and use it elsewhere. When I went back to send for identification, the male clerk said at the beginning that he didn’t explain it just now! (OS: Just send the manufacturer to judge the status of the product according to your explanation, did you just want to send me just now), and said that other customers also encountered it when they bought mobile power supplies. Completely dead state.... A bunch of Barabara, I hope I take it back and use it first.... Later, a female clerk came to support me, thinking that I was a noisy Oke, so she refunded the fee directly. The male clerk added a sentence and said that he would note the customer's information, and I will not be able to sell my battery products in the future!!! (OS: Is this threatening me to return the product?) Originally, I only asked you to send it to the manufacturer for inspection. The store wanted to return the product without any hassle !! Or I believe that the battery life is affected. If you face this situation, many products don’t need to be sold. In general, consumer electronic products are sold first. Consumers are asked to help with product inspections if there are problems with the products. However, the situation of this service is very unacceptable. I want customers to swallow and absorb the doubtful products by themselves. Then he turned around and asked to be sent to the manufacturer for inspection.

When inquiring about various discounts, you can get a clear answer.

Male clerks have a bad attitude. Don't be impatient if you want to be in the service industry. You are not necessarily more knowledgeable and professional than consumers.

Professionalism, attitude, and integrity are all unqualified, and it is a bad consumer experience. I don't know what the reduction gold is made by myself. Tone speech should be re-trained to strengthen. They said they were out of stock and suddenly they were back in stock. They said that it would take a few months before they would be notified of the pickup result. They called in a few days. If I didn't check the price on the official website, would I be scammed? Can a branch that has been open for more than 20 years please not be so sloppy?