Tsannkuen 3C

4/5 基於 8 評論

Contact Tsannkuen 3C

地址 :

No. 522號, Section 2, Zhongshan Rd, Bali District, New Taipei City, Taiwan 249

電話 : 📞 +8888
網站 : https://www.tk3c.com.tw/
Opening hours :
Wednesday 11AM–9:30PM
Thursday 11AM–9:30PM
Friday 11AM–9:30PM
Saturday 11AM–9:30PM
Sunday 11AM–9:30PM
Monday 11AM–9:30PM
Tuesday 11AM–9:30PM
分類:
城市 : New Taipei City

No. 522號, Section 2, Zhongshan Rd, Bali District, New Taipei City, Taiwan 249
J
Joyce Lay on Google

熱心,服務好,親切
Enthusiastic, good service, kind
V
Vaughn Chiu on Google

店長態度敷衍 2/23請八里店代送聲寶電暖器到原廠維修中心 過一星期遲遲沒收到報價的來電 打電話給燦坤總部,表示因為中間有228連假 要再等幾天 又過了超過一週還是沒有消息 又再致電總部客服,說是已經叫零件等料 我好奇問:可是還沒報價怎麼先叫料了? 客服說「有可能是不需要收費才會直接叫料」 3/21收到維修完成已經送回門市的簡訊 但我還是沒有接到過報價的電話 心想300元的維修費其實相當合理 所以結帳時被告知金額時我也第一時間就直接將費用交付給店長 但順口說了「當初不是說會先報價嗎可是我都沒有接到電話耶?」 用意其實只是反映一下是不是流程上有什麼問題? 結果只換來店長敷衍的回應:「怎麼可能,一定都有報價」 我說:可是都沒有接到電話啊 店長:那就是聯絡不到就直接修了 我:可是就沒有未接來電 店長:一定都有聯絡,那就是沒接到 實在不知道這300是門市的代送維修費? 還是原廠的維修費? 如果是門市代送費,送修時沒有告知 如果是原廠維修費,但沒有先報價事小,反映流程問題時卻遭到無禮敷衍的應付 非常差勁的體驗 以後有什麼電器需求絕對不會考慮燦坤 寧可到蘆洲去全國電子 也絕對不會在八里燦坤買
Store manager perfunctory 2/23 Please ask Bali store to send Shengbao electric heater to the original repair center I haven't received a call for a quote after a week Called Cankun headquarters and said that because there are 228 days off Have to wait a few more days After more than a week, there is no news Called the customer service of the headquarters again, saying that the parts and other materials have been called I am curious to ask: But how to get the price before quoting? The customer service said "It may be that the material is directly charged without charging" 3/21 Received a newsletter after repairs have been sent back to the store But I still have n’t received a call for an offer I think the maintenance fee of 300 yuan is actually quite reasonable So when I was informed of the amount at checkout, I immediately delivered the fee to the store manager But he said smoothly, "Isn't it that I would quote first, but I didn't receive the call?" The intention is just to reflect whether there is any problem in the process? The result was only a perfunctory response from the store manager: "How can it be, there must be a quote" I said: But I didn't receive the call Manager: That is to repair it directly Me: But there are no missed calls Manager: There must be contact, it is not received I really don't know if this 300 is the maintenance fee of the store? Or the original factory maintenance fee? If it is a delivery fee from the store, it is not notified when the repair is sent If it is the original factory maintenance fee, but there is no first quotation, it will be dealt with impolitely when reflecting the process problem Very bad experience In the future, there will be no demand for electrical appliances. Would rather go to Luzhou to go to National Electronics I would definitely not buy it in Balikun
坤弘張 on Google

在八里雖有一家店,是八里人的福氣,想買電氣方面都很方便。
Although there is a shop in Bali, it is a blessing to people in Bali. It is very convenient to buy electrical appliances.
阿部 on Google

八里燦坤店應該是我遇過服務最好的燦坤店,連旗艦店都遠不及它哩!
The Bali Tsann Kuen store should be the best Tsann Kuen store I have ever met, and even the flagship store is far less than it!
楊鎮榮 on Google

有3C龍頭的資格。 (雖然沒有去過其他的3C店家)
Qualified as a 3C leader. (Although I haven't been to other 3C stores)
梁登凱 on Google

陳店長細心講解商品差異性,值得再來!
Manager Chen explained the differences of products carefully, it is worth coming again!
A
ALEX Hsieh on Google

雖然店面不大 但是店長& 其他服務人員 都超好的 ~像我們這種第一次買筆電什麼 什麼都不懂的人 他會不厭其煩的跟我們解說怎麼樣怎麼樣是 最適合我們的…… 真的很感謝他們( 非常滿意我給五顆星)
Although the store is not big, the manager and other service staff are super nice~ People like us who don’t know anything about buying a laptop for the first time will take the trouble to explain to us what is best for us... I really appreciate them (very satisfied I gave five stars)
M
Mary Liou on Google

店長服務態度佳,很有耐心的說明,結帳後包裝好提拿,讓我們能在下雨夜晚完成購物。
The store manager has a good service attitude and patiently explained that after the checkout, the bag is packed so that we can complete the shopping in the rainy night.

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