Tsannkuen 3C - Linbian Township

The service staff are kind and explain the products carefully!

I won't walk into this store again in my life 7-day trial period, remember not to unpack

The shopping environment is spacious and bright, and the clerk's service attitude is good

Buying small home appliances is a defective product, and you have to bring it in and change it by yourself

Tsankun has indeed been close to the market price in recent years. The price of some electrical appliances is not too high. If there are members, some prices are even lower than online auctions. Sometimes if the company has warranty extension activities, it is even more cost-effective. It's just that the store may not usually sell much, and the stocking situation is not very good, and some electrical appliances have to be ordered.

The service attitude is getting worse and worse, and the clerk's speech attitude is very impatient.

2022/4/15-16, we visited Tsan Khun three times. The first two times, my mother went to help me choose the bluetooth wireless earphones alone. As a result, after the first product was taken home and disassembled, it was found that the cover of the charging box was not tight + the earphones were put in and one side was protruding. On the 15th, I took it back and showed it to the clerk. The clerk said it was a defective product. My mother made up the difference and exchanged it for another brand. This time, the clerk was afraid of another defective product incident. So charge and test the right earphone on the spot, everything works fine. As a result, after going home and charging for at least two and a half hours, I found that the left ear has no lights + no sound. OMG! ? How bad am I? Encountered two defective products in a row? ? ? So on the 16th we ran back to the store again. As a result, the attitude of the shopkeeper is very bad... Me: There is no sound from the left ear of this earphone. Clerk: How long do you charge? Me: At least two and a half hours. (Because the manual says not to charge for more than four hours, it will cause battery consumption, So I recharged for about three hours, but since there is no timer, So I answered "at least" for two and a half hours. ) Clerk: That means you are not fully charged! How could there be a sound like this? Me: But the manual says not to charge for more than four hours! It will cause battery drain! Shop clerk: You believe it if the instructions say it? Me: Then your manual is written like that, otherwise how can I use it without reading the manual? Clerk: You are obviously not fully charged! Me: But at least two and a half hours of charging, actually more than ah! And the "binaural pairing" in the first step was unsuccessful? The left ear is completely silent? I followed the manual! Clerk: Ah, or you can change it. - My mother and I were choosing earphones- The clerk thought: What high quality do you want for headphones at this price (699)... The moment I heard this sentence was full of fire, but I didn't say much, and continued to silently pick the earphones. Me: Excuse me, can I pick one for the on-site test? Because I think it's blinding to meet twice in a row. Clerk: Please! Headphones have to be charged before they can be used! If you feel unacceptable, you can buy it elsewhere. Me: But the earphones in your store have been shipped twice in a row, and the quality is such that I think it is very troublesome for me to spend time running all the time. Clerk: Please don't be so angry, you can go directly to another store. - I was really angry on the spot, so I left there with my mother. - wow! I have done a lot of service work myself. I didn't even know that the clerk could directly ask the customer to go to another store to choose in this situation? Besides, what does it mean to "believe the way it is written in the manual"? So if I'm completely unfamiliar with something, I don't read the manual to see what to do? And the phrase "how high quality do you want to ask for at this price" makes me super unacceptable! Then do you want to directly say "this store has a minimum consumption"?

The store’s service is thoughtful to purchase the car remote control battery. I want to borrow the tool and actively help replace it and solve the problem