Tsannkuen 3C
3.8/5
★
基於 8 評論
Contact Tsannkuen 3C
地址 : | No. 129號, Section 2, Datong Rd, Xizhi District, New Taipei City, Taiwan 221 |
電話 : | 📞 +88898 |
網站 : | http://tk3c.com/ |
分類: |
電子商店
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城市 : | New Taipei City |
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Li Li on Google
★ ★ ★ ★ ★ 社區型門市,服務人員都很親切,詢問問題能快速獲得答案
Community-based store, the service staff are very friendly, and you can get answers quickly when you ask questions
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hong kai Sun on Google
★ ★ ★ ★ ★ 感覺規模不夠大,東西便宜但是選項較少
Feels not big enough, things are cheap but less options
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cisro tsai on Google
★ ★ ★ ★ ★ 送貨時間嚴重延誤,根本就是看緣分的,買一台55吋電視,排12/24下午一點到四點,這種約定時間,幾乎等於整個下午,我也同意了,還是中午12:30就回到家等,結果等到15:57才來一通電話,也沒表明是燦坤,就問我是不是陳先生....,我回不是喔,對方說個不好意思,就掛電話了,我等到16:15想起來那個來電號碼,好像是燦坤名片上的號碼,打去問了才發現他們說,出貨單上的電話打錯,送貨的司機反應說找不到人,不久後司機打來說現在立刻幫我送,大概再3~40分鐘可到。等到收到電視時,已經17:10了,拆箱好,測試正常已經17:15,那我幹嘛提早下班回家等一個下午,然後等司機都離開後再返回工作地點加班.....,這件事完全表現出,門市人員的工作態度極度的粗心,不只是電話打錯(日間的電話號碼錯,夜間的電話號碼對,是同一個手機號碼),連打來問時也說錯姓氏(蔡 講成 陳),電話禮儀也完全不行,如果電話開頭就表明 “您好我這是汐止燦坤,”那我會馬上跟他說我正在等你們送貨過來,就不會有叫錯客戶姓名的問題,雖然後來有打來道歉兩次(就只是道歉),請問我請了半天假,結果5點多才來,然後再加班到八點多,算我倒楣就是了。建議你們以後送貨時間改成某年某月某日,有緣自然會再相見,這樣不是更好嗎,就沒有放鳥客戶的問題了
The delivery time was seriously delayed. It was just a matter of fate. I bought a 55-inch TV and arranged it from 1 to 4 pm on 12/24. This kind of appointment time is almost equal to the whole afternoon. I also agreed, or 12:30 noon. When I got home and waited, I didn't call until 15:57, and I didn't say it was Tsan Khun, so I asked if I was Mr. Chen.... I said no, the other party said sorry and hung up the phone. I waited until 16:15 I remembered the caller's number, it seemed to be the number on Tsan Khun's business card. I called and asked, only to find out that they said that the number on the shipping order was wrong. For example, help me deliver it now, it will take about 3 to 40 minutes to arrive. When I received the TV, it was already 17:10, the unpacking was done, and the test was normal at 17:15, so why should I go home early and wait for an afternoon, and then return to the work place to work overtime after the drivers have all left.... ., this incident completely shows that the work attitude of the store staff is extremely careless, not only the wrong phone number (the phone number during the day is wrong, the phone number at night is correct, it is the same mobile phone number), and even the wrong phone number when they call The last name is (Cai Jiaocheng Chen), and the phone etiquette is completely bad. If the call starts with "Hello, this is Xizhi Tsangkun," then I will immediately tell him that I am waiting for your delivery, and there will be no wrong call. Regarding the problem of the customer's name, although I later called to apologize twice (just apology), I asked for a half-day leave, but I didn't come until 5 o'clock, and then worked overtime until 8 o'clock. I am unlucky. It is recommended that you change the delivery time to a certain year, a certain month, a certain day, and you will meet again if you have a fate. Isn't this better? There is no problem of birding customers.
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Oh Oh on Google
★ ★ ★ ★ ★ 想買除濕機騙我說要等半年以上
硬要介紹庫存貨
結果我去中興店買
不用兩個禮拜?
是在哈囉?
I wanted to buy a dehumidifier and lied to me that I would have to wait more than half a year
Introduce inventory
As a result, I went to the Zhongxing store to buy
Not two weeks ?
Are you saying hello?
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Kuldeep Bhimte on Google
★ ★ ★ ★ ★ Product prices are the same as Carrefour.
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Iuga Marian on Google
★ ★ ★ ★ ★ Very good headphones and other electronics.
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林士民 on Google
★ ★ ★ ★ ★ Good
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Mowafaq Ababneh on Google
★ ★ ★ ★ ★ Alot of electric products and nice staffs.
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