ULock樂客電子鎖專賣店-新北店 - Banqiao District

Ms. Liu Tingyou from the store, the service is really great! Very patient and attentive to answer any questions I have. Friendly + professional service! The boss found a treasure, please be right ??

Miss Liu is very nice. There will be discounts when buying things with him. Come and see, those who need it can come.

Because I wanted to replace the door lock with an electronic lock, I found a store with a five-star evaluation on the Internet - Leke Electronic Lock. This manufacturer installed the electronic lock for the door. I did not expect that the five-star evaluation on the Internet would be difficult The service accepted, because the installation of the lock will make a loud noise, in order not to affect the neighbors, I specially asked for a leave in the afternoon to make an appointment for the manufacturer to install it. The appointment was originally at 4:00 pm, and the manufacturer first told me that the master's car was towed, so it would be delayed until 4:30. , well, I accept this, but at 4:30, I was told that the previous customer was delayed in installing the lock, and it may have to be changed to 5:00 pm, and finally arrived at the beginning of 6:00 (then why did I take a vacation Ah ??), although I was afraid of affecting the neighbors, I asked the master to install it as soon as possible because it was not easy to ask for leave. The next thing that was even more shocking was that when the master opened the package of the electronic lock, he even told me that the attached accessories were not available. Complete, unable to install, call customer service, the customer service lady told me that the master did not confirm whether the accessories were complete before departure, but the master said that all accessories were prepared by Leke, he just outsourced the manufacturer to install it, so in When the two sides kicked each other's balls, our consumers were like being tricked. I wasted an afternoon of fake but the lock could not be installed. Finally, I asked the customer service how to compensate. I offered to give a discount of 500-1000 yuan. Unexpectedly, the response of the customer service was: He can't agree and there is a risk of delay in installing the lock, so I don't understand what the appointment is for? In the end, he even said that he wanted to compensate me for two meal coupons?. I really saw that this so-called electronic lock expert turned out to be such a thing. I directly told me that the meal coupons don’t need to be given, and I don’t want to ask you to install them. I put It's good to restore the whole story of this matter to the consumers, alas, it turns out that the online evaluation can't be completely believed ?

The installation master on the day was really careful, patient and friendly from the arrival to the installation process. At the end, the machine operation introduction and explanation were clear and coherent. I really thank the installation master and customer service staff for the arrangement on that day! ! Very satisfied, the color matches our door very beautiful! thank you all! !

I ordered Philip 9300, The lock master is very careful in construction, and the protection and cleaning are in place. The follow-up explanation is also very patient