UNIQLO 秀泰生活台中文心店 - Nantun District

I went to buy trousers in early November. I didn’t notice that the length could be changed. Later, I took it to the service staff at the end of the month and said it could be changed. The service staff was very enthusiastic~~

The service staff is super good ~ carefully help to ask other branches if there is any stock ~ I'm really happy to get it in the end!

To lose weight from 71 kg to 52 kg, all clothes need to be re-buyed. I also want to change my dressing style by the way, from a sporty style to a Japanese style. Uniqlo happens to be my best bet, so I bought a lot while they were on sale a while back. And when I brought my parents to Xiutai for dinner during the holidays, I also bought a down jacket for my parents to thank me for raising me!

On the night of 6/4, I went to spend $2620. After swiping my credit card at the counter for the first time, my phone was notified that the deduction was made, but the lady at the counter said that it was not deducted. The lady confirmed that I didn't get the deduction and asked me to swipe a second time, and I also doubt that he swiped a second time. As a result, I checked the transaction record again on 6/5, and it showed that $2620 was still debited twice. Called the store to respond, the clerk replied that their in-store account was correct, and asked me to contact the bank's credit card customer service to refund I finally queued online for a long time, and the credit card customer service replied to me that I made sure that the uiqlo store had two swipes, but the bank could not unilaterally cancel the transaction, and asked me to contact the store to swipe the refund. After the whole night, I still have to contact the store. I don't quite understand what is the reason why the store can't repay it. Can I insist that the account is correct and not let me repay? But obviously there must be something wrong with employee education or SOP. If I cannot get the refund of the overcharged amount from your store, I can only contact the Consumer Protection Association directly.