URBAN RESEARCH

I have always liked the styles of this store, especially the made it Japan T-shirt, which is very textured!

When I walked into the store when I was shopping today, no one shouted welcome. All three of them stood at the counter and chatted loudly. After looking at the clothes for a long time, no one came to say hello. After a while, I looked at a certain pair of pants for a long time. A clerk came to ask if you want to try on. No one came to inquire after the try on. Standing in front of the mirror for a long time, no one came to ask questions after the try on. I felt that greet the customer is very bad and needs improvement. .

The clerk was very polite and introduced carefully. Big push of Nanga feather jacket made in Japan ???

I purchased it from the urban research online store on March 8, 109. This company's ring products have bad design flaws! This product was broken for no reason when it was worn on May 12th, and it is rarely worn. I once called the company to respond, but the reply I received was that there was a problem with the consumer's wearing method that caused the fracture. How about the ring itself Squeezing? The entire question mark? It is blamed on consumers for human negligence, saying that this ring can not be squeezed. Do consumers still have to review their improper use? Asked the Japanese company if it was repairable. There was basically a problem with the overall after-sales service attitude. It was basically negative. Looking at the photos, I knew that it could not be repaired. Why bother asking in a single move? Would you rather slap signboards than consumers? Please think twice when buying !! Japanese Japanese enterprise urban research consumers trust their quality before they are willing to pay for it; if something goes wrong, urban research blames the customer for not wearing it after buying it? Then why do n’t you check it before selling it? ? Japanese brands must have zero defects before they can be put on the shelf, are they? It ’s hard to buy the trust of guests. Are you kidding yourself? If the quality is so poor, why not buy a cheap ring and buy urban research? Trust the service and texture of this brand, I believe this ring is no problem Urban research is not cheap, Japanese brands have certain strict quality control, should not have such defective products to customers, if the quality control is not implemented, there is no value? As an urban research Japanese product, it should be carefully checked. Consumers can afford to buy your products. Naturally, you should also check for customers who spend money. Even cheap products should have some quality control. If you dare to sell that price for 850 yuan, you need to have relative quality and service Urban research's high attitude makes people feel incredible, education and training need to be strengthened! 10/9 Official website special sonny label dress $ 1850 and then 20% off 10/10 Official website special sonny label dress $ 2610 and then 20% off May I ask if you can change the price on your official website at will? Change the price arbitrarily by more than one item, and change the amount by several items Isn't this deceiving consumers anymore? 20% off 1850 price on the same day The next day the price is increased by another 20% off, it is simply that the price is set according to your pleasure, right? Please call your customer service to ignore it. Is this your Japanese service attitude? The impact is your goodwill and reputation.

The online customer service is very responsive! Very! Very! It's slow, and it takes several days or a week to respond after reading it, which makes people very angry