Volkswagen
3.9/5
★
基於 8 評論
Contact Volkswagen
地址 : | No. 214號, Zhongzheng N Rd, Yongkang District, Tainan City, Taiwan 710 |
電話 : | 📞 +8877 |
網站 : | https://www.volkswagen.com.tw/zh.html |
分類: |
自動恢復服務
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城市 : | Tainan City |
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Tyrone Huang on Google
★ ★ ★ ★ ★ 因3/31晚上車子有事故,後保險桿有一邊掉落現況。4/1八點半就到永康服務廠。說明車子後左後保險桿脫落,但是因為這兩天要使用車。是否可以先固定裝回再找時間來辦出險,順道請協助檢查是否有其他地方損傷。接待服務人員詢問是否有預約,表明沒有的態度讓人感到愛理不理。過了三分鐘就過來跟我說車子內部鈑金有傷到,沒辦法幫我先裝回,請我到他們仁德服務中心的鈑金廠去處理。並且跟我說去要先打電話(我怎麼會知道電話還是電話中要怎麼說明?)我請接待服務人員是否可以幫我打,仍態度不是很好跟我說好並且協助通知。到了仁德服務廠的板金廠,說明剛剛有請永康服務廠的人員協助聯繫。接待的小姐連看都沒看鈑金脫落狀況就直接跟我說『這個我只能用膠帶幫你固定喔,你可以接受我就幫你黏』令人十分傻眼!!我開了二十分鐘的車就只為了貼四片一般透明膠帶?然後仍沒要幫我檢查其他地方是否有損傷。台南服務廠的態度及服務實在令人咋舌!
Due to an accident on the car on 3/31 night, one side of the rear bumper dropped. We arrived at Yongkang Service Factory at 8:30 on 4/1. It means that the left rear bumper falls off the car, but because of the two days to use the car. Is it possible to fix it and then find the time to handle the risk? Please help check if there is any other damage. The receptionist asked if there was an appointment, indicating that the lack of attitude made people feel unreasonable. After three minutes, I came over and told me that the sheet metal inside the car was damaged. There was no way to put it back in for me. Please take me to the sheet metal factory in their Rende service center. And told me to call first (how can I know the phone or how to explain it on the phone?) I asked the receptionist if I can help me, but I still have a bad attitude, tell me and help inform. When I arrived at the sheet metal factory of Rende Service Factory, I explained that I had just asked the staff of Yongkang Service Factory for assistance. The lady at the reception didn't even see the sheet metal falling off and said to me directly, "I can only fix it with tape. You can accept it and stick it to you." It is very dumb! ! I drove for twenty minutes just to stick four pieces of general transparent tape? Then I still didn't want to help me check if there was any damage in other places. The attitude and service of Tainan Service Factory is really staggering!
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陳季芳 on Google
★ ★ ★ ★ ★ 改裝後的休息區..感覺不錯!
The remodeled lounge area.. feels good!
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Hsiyeh Wu on Google
★ ★ ★ ★ ★ 謝謝顧問和技師都可以立即救援。
今天還有車車手工餅乾,好可愛?
Thank you consultants and technicians for immediate rescue.
Today there are still handmade biscuits, so cute?
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YiChih Lin on Google
★ ★ ★ ★ ★ 技師跟接待態度都不錯
這牌子爭議還是出保很刁(即便平時不砍單)跟保養貴,但保養貴如果遇到活動就還好,只是還是貴國產車很多
很多人說外廠比較專業,我的經驗是我已經去南部風評很高要預約的外廠,但技師細心度上我沒覺得比原廠好,尤其內裝還原的細心度,搞到最後我還是回來這”收尾”。所以問我會不會去外廠?等我技師離職那天吧
The attitude of the technician and the receptionist are good
The controversy of this brand is that the insurance is very difficult (even if the order is not cut) and the maintenance is expensive, but if the maintenance is expensive, it is okay if you encounter activities, but it is still a lot of expensive domestic cars.
Many people say that the outside factory is more professional. My experience is that I have already gone to an outside factory that has a high reputation in the south, but I don’t think it is better than the original factory. Still come back here to "finish". So I asked if I would go outside the factory? Wait until the day my technician leaves
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Pino Su on Google
★ ★ ★ ★ ★ 業務人員「真圓」服務親切,展場專業介紹並用心安排試乘,重點是價格漂亮! 絕對是福斯購車第一推薦!讚讚!
The sales staff "True Yuan" provides cordial service, professional introductions to the exhibition venue and careful arrangement of trial rides, the focus is on beautiful prices! It is definitely the first recommendation for FUCHS car purchase! Like Like!
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Osmond Hung on Google
★ ★ ★ ★ ★ 很少給差評,但是銷售的態度真的需要好好訓練一下,進去要介紹不介紹,其他車廠的態度隨便都屌打這間,完全就是站在旁邊看一副就是你們要走了沒,不買別煩我這樣的態度!真的覺得想看車這間可以不要去了。
I rarely give bad reviews, but the sales attitude really needs a good training. If you go in, you need to introduce or not. The attitude of other depots is just like this. Don't bother me with this attitude! I really think that if you want to see the car, you should not go there.
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ロBella on Google
★ ★ ★ ★ ★ 恭喜上新聞了!
在此感謝後方好心駕駛把行車記錄器影片放到公開社團
感恩蛤~
Congratulations on the news!
I would like to thank the rear for kindly driving for putting the dash cam video on the public club
Thanksgiving clams~
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Brook Kuo on Google
★ ★ ★ ★ ★ Good service.
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