Volkswagen Nutzfahrzeuge福斯商旅 新竹揚昌展示中心

The sofa in the waiting area is spacious and comfortable, and the service staff is very kind. There are also books to read, so that the otherwise boring waiting time will not be boring.

Because of some minor problems, I went back to the factory for maintenance. The commissioner Mr. Chen Fengyi and the technicians gave detailed explanations. They also tried to help me repair the parts that could be repaired. They would not ask me to replace new parts. We respect the customer's decision without affecting the safety. ,feels good!

Reported for accident due to accidental collision with car But is there a problem with your company's insurance process, or is it an employee's negligence? At the beginning, after reporting the accident in early April, I sent the car back to the maintenance yard. Two days later, I received a call saying that it could not be repaired due to lack of A parts, and parts from Germany were needed. This time, after waiting for the German order A part for more than two weeks, I made another appointment to send the car back to the maintenance yard. Two days later, I received a call saying that my B part was damaged due to human negligence. I asked if I wanted to repair the B part or order a new one. parts, I choose to order new After more than two weeks, when I asked about the status of the B part again, she replied that the C part that was missing in the car has not arrived yet. I asked her back, isn't the B part waiting for the B part to arrive because the B part was damaged? She replied to me: No, the B part has always been available, and now I am waiting for the C part, then the C part will have to wait until Monday to help you confirm when it will arrive When I asked by phone again on Monday, I replied: The company letter replied with three words "coming in June" I would like to ask which part of the repair is the problem? Or is there a problem with the staff's job ordering? Why not confirm the required parts and order the A and C parts together in early April? Maybe it was the second time I went there that I found out that I needed the C parts? So if that's the case, why lie about the B-part crashing? I drove from Taoyuan to Hsinchu, back and forth like this I drive to and from get off work, and every time I enter the venue, I have to deal with how I commute to get off work, but it cannot be repaired time and time again. This time, it also said that it will wait until June. Does June have to wait until July?