萬波島嶼紅茶Wanpo Tea Shop 龍崗體育園區店

The clerk is slow, the order processing is foggy, and the arrogant attitude needs to be strengthened

The Lan Ye latte is amazing. After Zhenzhudan and 50 Lan, the favorite latte is also open outside the house.

Wanbo is delicious? The service is also good, compared with the Central West Road store, it is a strong contrast The service of the Central West Road store is poor enough, like being overthrown

There is no order in the store. I have to wait for nearly ten minutes to buy a milk tea. The point is that there is no one in front of me, and the one behind me will get it first.

The situation that happened today, May 11, 2022 from 19:10 to 19:30, Foodpand delivery order number: ir4m-9gqh (#2840) The order was overtime by 20 minutes and the clerk lied when questioned that they didn't order the food in order. The attitude is extremely bad. The order delivery mechanism of the Panda platform is that the store will assign a delivery person after accepting the order, so basically When the store took the order, I also received the order. At most, the error of the system problem was 2~3 minutes. When I arrived at the scene and waited for the order, about 5 minutes later, there were 3~4 customers one after another, each of which was 2. Male and 1 female customer, they all ordered on the spot, because I was waiting in front of the store for a long time, so I re-emphasize that those customers ordered on the spot, I still remember that one of the male customers ordered The black tea is more iced and usually sweet, and then the tall and thin female clerk helped him order. I can see it clearly. Your shop can adjust the monitor and check the records of your ordering system for comparison, so don't give me any reason. Said they were ahead of my delivery order, but the clerk served the 3 customers who arrived later, and my delivery order had already timed out. I went up and asked the male clerk why my order was not ready, and the answer was that I had to wait a little longer because of the large number of orders. After another 2 minutes, my order is still not good, I asked the male clerk if there is any missing item in my order and I need to report it to the customer service or something? He said: no I asked him: Then why do you serve food to the guests who come to order later? So I can tell you about it? The male clerk didn't answer, and then the two female clerks at the back were helping, telling me that they all served meals in order. I don't know if your store treats customers and delivery staff as idiots or what? Because I read the reviews in front of your store, and other people reacted to the negative reviews of your store's "out of order" and also thought that you were slow and waited for a long time. Therefore, the improvement method of your store is to ignore the rights and interests of consumers of delivery orders and the rights of delivery staff. Or is your restaurant’s order of meals just so weird, queuing up for delivery orders and queuing up for delivery orders, and queuing up for on-site ordering and on-site ordering??? Your store owes me an explanation and apology. I just live near your store. The clerk disagrees with this comment. I can face it. There are too many orders, then I will wait and I will not have any complaints, but I cannot accept being cut in the queue. You have been slow enough to serve your meals, but you still serve them first to the customers who arrive later. Why is my order delayed for so long with this allowance? ??? I don't accept the argument that the late-arriving customer only ordered 1 or 2 cups, so I do it first, because this is a queue cut, please respect the rights and interests of others.

Delivery on the platform After responding to the problem, I will get a refill immediately Really like this milk tea! ! Hope to survive forever, highly recommended

Lan Yenati is very delicious and very popular! If you like fresh milk tea, you can try it, and then I added small pearls and vermicelli with light sugar ? The other cup is regular rare milk which is also great

The drinks are really good! Although using Uber to order food today has received a very bad attitude, it does not affect the mood of drinking. The proportion of drinks is well prepared. I am very satisfied with what I ordered today. I will visit again next time!