(網路部)Wanyi 玩藝花坊 - Tainan City
5/5
★
基於 8 評論
Contact (網路部)Wanyi 玩藝花坊
地址 : | 717, Taiwan, Tainan City, Rende District, 中正路二段301巷19弄16號(網路部)Wanyi 玩藝花坊 |
電話 : | 📞 +8879 |
網站 : | https://shopee.tw/wanyi01 |
分類: |
乾花店
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城市 : | Rende District |
張
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張大糖 on Google
★ ★ ★ ★ ★ 很美,Cp值很高!!!
隱藏的小店~
來記得打電話~
Very beautiful, Cp value is very high! ! !
Hidden shop~
Come and remember to call~
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鈺
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鈺潔 on Google
★ ★ ★ ★ ★ 很漂亮 設計師人超好
下次一定再去
Very beautiful designer
Definitely go again next time
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Wei Wei on Google
★ ★ ★ ★ ★ 超可愛的小樹?
這是我要送給媽媽「們」?的母親節禮物?
希望她們會很喜歡?~~~~
Super cute little tree ?
This is a Mother's Day gift that I want to give to mom "men" ?
I hope they will like it very much ~~~~
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又
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又霓 on Google
★ ★ ★ ★ ★ 商品很棒 服務態度也很好 包裝精緻??❤️
Good products, good service attitude, exquisite packaging ??❤️
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R
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Ruby Chiang on Google
★ ★ ★ ★ ★ 非常漂亮的居家裝飾,很細心的都會幫忙配色,收到的效果比預期的還要美,加上燈泡變得很浪漫?
Very beautiful home decoration, very careful will help color matching, the effect received is more beautiful than expected, plus the bulb becomes very romantic ?
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蘇
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蘇打緣 on Google
★ ★ ★ ★ ★ 東西非常有質感,很精緻,物超所值的感覺,如果要來店取貨是在後面的小巷子裡噢!!
The things are very textured and exquisite, and they are very good value for money. If you want to come to the store to pick up the goods, you will be in the back alley! !
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y
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y N on Google
★ ★ ★ ★ ★ 漂亮的藝品,開了燈後超喜歡的~有夠美?
掛在家裡當擺飾看了心情很好喲~
Beautiful art, I like it after turning on the lights ~ It ’s beautiful
I feel good when I hang it at home as a decoration ~
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H
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Hsiu Wen Huang on Google
★ ★ ★ ★ ★ 我是在玩藝花坊的pinkoi平台消費,但是訂單被花坊取消,無法在pinkoi評價,所以在這裡分享消費經驗,僅供參考。
我購買的盆花是要送朋友的(附圖),朋友擺出來後拍照給我(附圖),才發現賣家送錯品項,跟賣家反應後,賣家回覆是設計師看錯,問我要不要改這盆再退我差價(差800多元),也覺得抱歉。
我覺得毫無抱歉的誠意,這只是要我改買送錯的這一盆而已。
送禮的心意完全被糟蹋,而我也不希望收禮的朋友還要處理因店家失誤的退換貨問題。
我告訴賣家我選購的原因,錯的花並不符合我想傳達給朋友的祝福,要求賣家寄出原本買的這一盆,但我不會退還錯的花跟補錢,我當它是一種補償而不是無償,因為我認為要收禮人重新裝好並退回禮物很沒禮貌。
賣家承認疏失但告訴我設計師很辛苦(做生意的辛苦難道沒有反應在價錢上嗎),推銷我錯的花也很好、很適合,要我怕麻煩的話就收下錯的花,不然就寄出原本下單的花、同時要貨運收回錯的花。
我認為一點都沒有對自己的失誤有所補償或誠意,也沒有考慮到買家的需求(不是你的商品好我就要接受,他就不符合我的需求啊),我明白的回覆賣家我沒有辦法接受這樣的處理態度,但我選擇妥協後者,了結此事,也順便通知一聲我會留差評。
一看到要留差評就迅速回覆,一樣要先講設計師很辛苦、很認真製作、花材都很好,所以每一款花都很重要,他們會自己吸收來回運費、用來回件方式處理,不會麻煩到收件人,沒有不負責任,請我不要留下差評,也告訴我「這邊會在寄出新的給您朋友」。
哈囉?設計師辛苦到底關我什麼事,你沒收錢嗎?出錯貨自行吸收來回運費跟處理退貨不是基本的嗎?有什麼好說嘴的。
我認為雙方最後的訊息都很清楚是會重新出貨跟收回錯的花,但是朋友一直沒收到,賣家也無聲無息,三個工作天後我去電詢問出貨進度(在此前賣家都沒有打過電話給我),店員留下我姓名電話說再回覆。
很快我就收到訊息跟電話回覆,說新的花已經做好了,但因為我沒有後續的回應,不知道要怎麼處理花,而賣家此次的訊息明確告知「今天為您寄出囉 這邊給您新竹物流追蹤編號」。
傻眼,之前我的訊息跟你自己打的回覆是哪個字看不懂?再說,你不知道顧客想怎樣,不會主動打電話確認嗎?電話裡我再次表達對此次消費經驗的感受,但因為賣家表示已經重新出貨的訊息在先,所以我再不爽也沒有要求要取消訂單或其他解決方法。
幾分鐘後賣家再次來電,告訴我會全額退款,不會出貨也不用退貨,我再次傻眼,不是已經出貨了嗎?我要求與老闆通話,老闆沒有多做說明,只是一樣告知會全額退費,不出貨不退貨。當日就迅速全額退款了。
這就是賣家對於出貨錯誤的處理方式,怕設計師做白工,所以要你改收下錯的,如果要重新出貨,賣家可以做到吸收運費、處理退貨就很有誠意了,因為設計師很辛苦,每朵花很珍貴,賣家說已經出貨而且給你物流編號也可能是假或是隨便可以取消出貨,我對商品本身沒有意見,但是這樣做生意的方法跟態度給一顆星都嫌多,應對方式也讓我對商品的期待值大打折扣,以上為個人消費經驗,如果是要送禮的人可以再考慮一下是否會有被出錯貨的衰運或能否接受這種處理方式囉。
I was spending on the pinkoi platform of Wanyi Huafang, but the order was cancelled by Huafang and could not be evaluated on pinkoi, so I share my consumption experience here for reference only.
The potted flowers I bought were to be given to a friend (with photo), and my friend took a picture of it after putting it out (with photo), only to find out that the seller sent the wrong item. Don't change this pot and refund me the difference (more than 800 yuan), and I'm sorry.
I don't feel sorry for the sincerity, this is just asking me to buy the wrong pot.
The intention of giving gifts is completely ruined, and I don't want the friend who receives the gift to have to deal with the problem of returns and exchanges due to the mistakes of the store.
I told the seller the reason for my purchase, the wrong flower did not meet the blessing I wanted to convey to my friends, and asked the seller to send the pot I originally bought, but I will not return the wrong flower and make up money, I treat it as a A compensation rather than a free one, as I think it's rude to ask the recipient to repack and return the gift.
The seller admitted the negligence but told me that the designer is very hard (isn't the hard work of doing business reflected in the price), and it is also very good and suitable to sell my wrong flowers. If I am afraid of trouble, I will accept the wrong flowers, otherwise I will Send the flowers originally ordered, and at the same time have to ship the wrong flowers.
I don't think there is any compensation or sincerity for my mistakes at all, nor does it take into account the needs of buyers (if your product is not good, I will accept it, it will not meet my needs), I understand the reply to the seller I There is no way to accept such an attitude, but I choose to compromise the latter, end the matter, and let me know by the way that I will leave a bad review.
As soon as I see that I want to leave a bad review, I will reply quickly. It is also necessary to say that the designer is very hard, very serious in production, and the flowers are very good, so each flower is very important, and they will absorb the return shipping fee and use the return method. Handling, it will not trouble the recipient, no irresponsible, please don't leave a bad review, and tell me "here will send a new one to your friend".
Hello? What does the designer's hard work have to do with me, don't you get paid? Isn't it basic to absorb the round-trip shipping costs and handle the return of the wrong goods? What's there to talk about.
I think the last message from both parties is very clear that they will re-ship and take back the wrong flower, but my friend has not received it, and the seller is silent. called me), the clerk left my name and called me and replied.
Soon I received a message and a phone call, saying that the new flowers were ready, but because I didn't have a follow-up response, I didn't know what to do with the flowers, and the seller's message this time clearly stated "I will send it for you today. Here I will give you the Hsinchu Logistics Tracking Number".
Dumbfounded, which word did you not understand when I replied to your message before? Besides, you don't know what customers want, so don't you take the initiative to call to confirm? On the phone, I once again expressed my feelings about this consumption experience, but because the seller said that it had re-shipped the message first, I didn't ask to cancel the order or other solutions no matter how upset I was.
A few minutes later, the seller called again and told me that I would get a full refund, that it would not be shipped and that there would be no need to return it. I was dumbfounded again, isn't it already shipped? I asked to talk to the boss, but the boss didn't explain much, just told me that the full refund would be made, and no return will be made if the goods are not shipped. A full refund was made promptly the same day.
This is how sellers deal with shipping errors. They are afraid that the designer will do white work, so they want you to accept the wrong one. If you want to re-ship, the seller can absorb the shipping cost and handle the return, which is very sincere, because the design The teacher is very hard, every flower is very precious, the seller said that it has been shipped and the logistics number given to you may be fake or you can cancel the shipment at will. I have no opinion on the product itself, but the method and attitude of doing business are given to one. There are too many stars, and the way I deal with it has greatly reduced my expectations for the product. The above is my personal consumption experience. If it is a gift-giving person, you can reconsider whether there will be a bad luck of being wrong or whether you can accept this kind of treatment. Hello.
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