Webticket 旅遊便利網 品王旅行社 - Section 2

Buying low-cost airlines is very convenient and easy to use

Very convenient website, customer service is patient and kind

I bought it a few times, the service attitude is not bad, I will help you to deal with the problem carefully.

2018/12/4 is to apply for a refund. However, the refund has not been waited for half a year. If you do not ask in person, the operator does not intend to deal with it. The behavior of the operator is very bad and there is no professional ethics.

--- I don't want to give a star --- The customer has a need to change the invoice. After calling, he was informed that some information was needed. So I immediately EMAIL. However, after providing the information, I still ignored the changes and sent the old invoice directly (this action took a month alone). From time to time, I called and said that the application would be processed and the results would not be processed at all. I spent a month waiting for him to do white work. My company needs an invoice to pay the bill. When he waits until the deadline is reached, he calls (says) (requests) the goods (comes) the king (not) the association (and) help. Direct faxing is the only normal action. See, it does n’t take five minutes to change the invoice (I write a stamp by hand so I ’m waiting for more than a month to be printed in letterpress type). Then I ’m waiting for you for a month and I am kind to ask your company for help. . I have said since July, and I would like to wake her up before going abroad in August, saying that she will do it (say that it will be handled next Monday). I will come back next Monday and it will be blank. During this period, I also wanted to say if I kept asking if it would cause business inconvenience. It caused a huge inconvenience between me and my boyfriend. All the way to September, I said that the deadline would be reached this Wednesday, he said yes. But now 9/6 Wednesday. I still have nothing. Just called to ask Your company said in a calm tone that it was mailed at noon yesterday. I seem to be stupid. I seem to have asked a stupid question, an idiot question. Wouldn't it be so urgent to send it earlier due to business needs? clam? After all, it was known in July. I don't want any explanation from the king. I have always been very good, and I have always asked for your assistance. Even if I am very anxious, I have never scolded anyone. All said that they asked your company for help because of time. Please help me, don't be so exaggerated. I was unable to pay the bill because it caused me a lot of losses. I do n’t know if the king of goods has to answer me.

The efficiency and attitude of collecting money and handling refunds are much worse. If I can, I really don’t want to give it a star... When processing the refund, the attitude is like I beg her! I also need to keep in touch, Otherwise, it’s been almost a month and I won’t take the initiative to contact you, and my tone is not good. Like the kind of friend who borrows money from you superbly, She still thinks you are annoying if you urge you to pay back the money...

I don’t want to give a star ++++++++++1 Consumers' rights to purchase international air tickets are impaired Tickets booked through Fun Time, the ticket price is $24,010 including tax. Ticket price: $8,143 + tax $15,867 webticket travel. Why did the customer service staff Xu Chunling inform the fare (adult) fare TWD 8,292 + tax TWD 16,946 + weekend increase TWD -150 = TWD 25,088 X 1 person And TWD 24,888, or the remittance amount (after discount)? What is the price difference between TWD 1078 & TWD 878? If funtime "there is an error in the tax and the Q-value tax has not been added", it should state the proviso and inform the consumer in advance before placing an order on the consumer comparison websites. The current server staff Xu Chunling has noticed the price difference in the invoice payment payment, which makes the consumer experience of the ticket buyer very uncomfortable. If consumers do not know the price difference will occur before buying, there will be situations in which consumer rights are damaged.

I booked a ticket on the website, and subsequently contacted customer service staff to ask for some details several times. Ms. Xu, a customer service staff, was very enthusiastic and patient to answer and assist all questions. She was also very enthusiastic and patient in giving me suggestions. Today, she also received her initiative to send me a Mail to inform me that I was in compliance with the China Airlines waiver program, and I could process a refund. Such a customer service staff is really great.