WHITEROCK - Xinyi District

It is not surprising that Taiwan’s few design brands that can play international cups open direct stores in Shanghai, Shibuya, Paris or New York. Unfortunately, marketing and physical services can be better. I went to the store for an interview on Tuesday afternoon and interviewed 3 hats and 3 coats; I bought a hat. I speak more than the clerk, asking about fabrics and materials, and responding briefly. When I checked out, I asked me to fill in the membership. I didn't actively inform the member of the discount. After I asked, I responded that the accumulated consumption is over RMB 10,000, and the product will be 10% off. However, the service attitude of a store with good things needs to be improved. It seems that it is the nationality of Taiwan? If the capital or budget is sufficient, marketing can refer to the Danish brand Rains (Instagram, Facebook); for physical services... it may be better to find a clerk who is passionate about clothing and outgoing! High value-added products, very delicate design; but it can definitely be better, come on!

The staff are really nice, because I couldn’t try on the ones I liked, I didn’t buy them in the end, but the staff are still very kind It’s not stressful, it’s great

The joint sale of Mystery ranch, I can’t do anything if I gave it twice. Let a good brand become a sales method for speculators, so that people who really want to take a bag and love this brand can't get it. When you arrive at your store, the past warm service is not there. I can only say that it is really a pity.

Spring/Summer Observation Update The 2021_wisdom brand is becoming more popular among young people. Although we continue to grasp the advantages of fabrics and today's wearable needs, but "lost the durable and delicate classics of the past", when I browse, I will not only wonder how many years can I wear this? Will it make me want to use it continuously for 3-5 years? And the wardrobe continues to stay in the products around 2015~2018. Is there an increase in the number of homogeneous products on the market (targeting you), or is the progress of wisdom really too slow to break through? Director, come on. ---------------------------------- Observation of real stores at the beginning of 2021 _ moved to a department store, service experience degraded Mingyao>East District Lane>Focusing on Civil Rights So far, the physical service experience has shifted to today's Yuanbai Xinyi, "in fact, there is no more progress." The common good service and enthusiastic staff are also replaced with the relocation of the store. The nostalgic cordial enthusiasm is also lost. Perhaps it is the department store ecology. Only the process-oriented form is left, which makes Lao Baiyan hobby feel regretful. Of course, the marketing media of your store is undoubtedly perfect, especially in functional aesthetics. It is not easy to maintain continuous consumer loyalty, products do not regress, and more importantly, services. "It is expected that the service process can be more optimized, especially the physical education and training." Department stores have cumbersome rules, but how to retrieve Baiyan’s past sincere hospitality methods for dealing with online/physical customers? That is the most missed. (How to conceal one's emotions at work and not bring customers is a kind of profession) First-line service experience is an important factor to maintain brand loyalty/consumption experience, In the current digital consumer trend, I believe there will still be customers who will be guided by the enthusiastic hospitality staff. Watch the product in person and visit again in the future; Come on.... I hope that the overall situation will be more improved. (It's a pity that the main leader Wisdom's logo has been externalized for about 1.5 years; it may be due to the recognition difference from competitors, but in fact, Wisdom is very attractive because of its unique fabrics and tailoring. It is distinguished by itself. After the design, the clothing has a sense of floating on the streets, far away from the fashion of previous years...gradually popular) (Competitors often walk in appearance and silhouette, but creative fabrics are the first for wisdom, don’t worry that hobby consumers will not recognize it) (About 2015-2018 is the most powerful feeling for the overall calm temperament, you can perceive your beautiful clothes without a logo.) Come on

The staff are super nice, the brand style is great, and the special flavored coffee is recommended

Coffee, outdoor, tide brand, there are all you think of here, they also help you think about it. A very textured "selection shop", I recommend everyone to visit.

A shop with a complete range of products, with special coffee and accessories. I hope that the clerk will not follow you when you go shopping, which will make people who want to go shopping very stressful, and you don’t have to keep asking what you are looking for. The suggestion can be: if you want to find something or try it on, let me know. You take your time. It might be a little more comfortable this way.