Wi-Ho!特樂通股份有限公司 - Section 3
4.2/5
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基於 8 評論
Contact Wi-Ho!特樂通股份有限公司
地址 : | 104, Taiwan, Taipei City, Zhongshan District, Section 3, Minquan E Rd, 35號 7號Wi-Ho!特樂通股份有限公司樓之1 |
電話 : | 📞 +887777 |
網站 : | https://www.telecomsquare.tw/ |
分類: |
電信服務提供商
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城市 : | Minquan E Rd |
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YUMI CHEN on Google
★ ★ ★ ★ ★ 在北海道地區收訊爛到爆炸,稍微離開市區就訊號斷斷續續的,常常沒有服務,買了吃到飽sim卡,應該用不到500mb吧,因為一直沒有網路,深山地區更不用說了,差勁透了。沒用過這麼難用的sim卡,一顆星都不想給。
大家不要被業配文和廣告騙了
The reception in Hokkaido area exploded and exploded. The signal was intermittent after leaving the city a little, often without service. I bought a full sim card and should use less than 500mb, because there is no internet, let alone in the mountains. Terrible. Never used such a difficult sim card, I don't want to give a star.
Do n’t be fooled by karma and ads
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Marley Lin on Google
★ ★ ★ ★ ★ 貴公司主打日本7日sim卡號稱吃到飽不降速,沒想到在東京市區竟然還可以一直斷線,網路訊號超級緩慢無比,地圖打不開、圖片打不開,致信給客服卻收到推託的理由:「就像在台灣高速交通工具上也會有訊號不良的情況」
客服的回信卻覺得理所當然,就算按照客服重新下載再安裝卻還是一樣的問題,就讓客戶身在海外又無法解決問題!!
就連室外網路都斷訊~更別跟別人扯因為是室內所以訊號不良。
謝謝貴公司讓我累積經驗,出遊千萬慎選電信服務業者!!!!(其實連一星我都不想給)
Your company’s main Japanese sim card on the 7th claimed to be full without slowing down. I didn’t expect that it could be disconnected all the time in downtown Tokyo. The network signal was extremely slow, the map could not be opened, and the picture could not be opened. Send a letter to customer service But I received a dodge reason: "Just like in Taiwan's high-speed transportation, there will be poor signals."
The reply from the customer service is taken for granted. Even if the customer re-downloads and installs according to the customer service, it still has the same problem, leaving the customer unable to solve the problem when he is overseas! !
Even the outdoor network is disconnected ~ don't talk to others because the signal is bad because it is indoor.
Thank you for allowing me to accumulate experience and be careful when choosing a telecom service provider when traveling! ! ! ! (Actually, I don’t even want to give one star)
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kay chang on Google
★ ★ ★ ★ ★ 租用日本無限的wifi機,收訊還算可以,但待機時間真的很短,網站上寫6-8小時,但是我們三個人連線,9點出門,2點多就沒電,看起來機器本身也不老舊,但就是耗電非常快!
第一天沒注意到還因為沒有先準備行動電源,所以中午以後就在網路的狀況下看路標+問路完成旅行。
要租用的wifi機的話,建議要準備行動電源。
Renting unlimited mobile wifi in Japan, the reception is OK, but the standby time is really short. The website is written for 6-8 hours, but we are connected by three people, go out at 9 o'clock, no electricity at 2 o'clock, it looks like a machine. It's not old, but it's very fast!
I didn't notice the first day because I didn't have to prepare for the power supply first, so I saw the road sign and asked for directions to complete the trip after the noon.
To rent a wifi machine, it is recommended to prepare a mobile power supply.
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Lydia Chiu on Google
★ ★ ★ ★ ★ 2019/8/7凌晨出關還機
Email還機位置寫一航廈的遊客邦櫃臺,說明書上寫24小時還機箱,加上櫃台只看到遠傳及遊客邦字樣,讓人直覺丟遊客邦還機箱
而櫃臺小姐卻用極差的態度說「那是我們的機子」我只是回問「這不是給遊客邦嗎?」又態度不屑的說「WiHo是我們收」
交給櫃臺小姐後,我站在原地,以為要做簽收或什麼動作,她見我仍未離開,又很不耐煩的說「有問題他們會再跟妳連絡」
整個過程被莫名其妙的兇一頓,強烈建議貴公司如果櫃臺人員不喜歡值夜班,可以使用還機箱就好,我寧願面對冰冷的箱子也不要看一張臭臉,本來網路預定及wifi機使用(於京阪神區)都不錯,因為櫃臺人員態度扣2星
Check out and return the machine in the early hours of 2019/8/7
In the email return location, write the tourist state counter in the first terminal, and the manual states that the case is returned 24 hours a day. In addition, the counter only sees the words "Remote Transmission and Tourist State", which makes people instinctively lose the tourist state box.
But the lady at the counter said with a very bad attitude, "That's our machine." I just asked, "Isn't this for tourists?" And she said with disdain, "We accept WiHo."
After handing it to the counter lady, I stood there thinking that I would sign for or something, but when she saw that I had not left yet, she said impatiently, "If there is a problem, they will contact you again."
The whole process was baffled inexplicably. It is strongly recommended that if the counter staff does not like to be on duty at night, you can use the return box. I would rather face the cold box than look at a bad face. I originally booked the Internet and wifi machine. It is good to use (in Keihanshin District), because the attitude of the counter staff deducts 2 stars
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Min on Google
★ ★ ★ ★ ★ 去大阪及韓國使用特樂通的分享器,而且是跟家人一起使用,電量方面覺得滿充足的,就算長時間使用也沒關係,自己本身就會帶行動電源。訊號真的很不錯,大力推薦。服務人員態度非常好,有問必答~而且歸還機器也方便,機場就可以直接歸還~那時候去韓國是員工旅遊,後來發現原來同事也都是租用特樂通的機器,真是有志一同。下次要再出國,我還是會選擇特樂通,而且他們家的機器都會消毒再讓客戶使用,這點真的很用心!
I went to Osaka and South Korea to use the sharing device of Tellabs, and I used it with my family. I feel that the battery is full, even if it is used for a long time, it will take power. The signal is really good, highly recommended. The service staff's attitude is very good, there is a question and answer ~ and the return of the machine is also convenient, the airport can be directly returned ~ then went to South Korea is a staff tour, and later found that the original colleagues are also renting Telto's machine, really ambitious. Next time I want to go abroad, I will still choose Teraton, and their machines will be disinfected and then used by customers. This is really hard!
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Kai on Google
★ ★ ★ ★ ★ 線上客服很貼心,還幫我們解決回台無法還機的窘境,服務一級棒??
The online customer service is very caring, and also helped us solve the dilemma of returning to Taiwan and unable to return the machine. The service is first-class ??
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Vivi Huang on Google
★ ★ ★ ★ ★ eSIM下單當天就收到email,不用跟以前一樣還要等宅配超方便?
安裝說明也很詳細,很好的服務
You will receive an email on the day you place the eSIM order, so you don’t have to wait for home delivery as before. It’s super convenient?
The installation instructions are also very detailed, very good service
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Ken Chen on Google
★ ★ ★ ★ ★ 商品規格有問必答
還會貼心為你量身打造適合的出國上網方案
Product specifications must be answered
Will also tailor-made for you a suitable overseas Internet plan
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