Woodpecker

Kind service and detailed explanation, how to use the product, precautions, warranty... etc. Provide professional consultation and information, so that buyers can understand better. Very good pharmacy.

The service attitude is good, the staff are very happy to help explain

Bad service attitude The price of the product is not clear Not asking if you need help

The degree of professionalism needs to be strengthened. When customers ask questions, they will provide timely answers according to their expertise, rather than using words to sell products.

Will the store delete negative reviews? Do not delete comments! Do not delete comments! Do not delete comments! It's really bad not to fix the root problem, just to delete the comment? ? - - - - The following is purely personal consumption experience here, for reference only. The article is long, because it is difficult to briefly describe the experience of consumption process~ The first time I came to your store, I felt that the service attitude was really good, and it was very kind.… Asked about baby milk powder, the same clerk.. The first promotion of A milk powder Second promotion of B milk powder In fact, it doesn't matter. I also understand that milk powder with a higher price is more profitable~ So I think it's okay to sell it.. Until I found out that in addition to sales, the clerk's education and training may need to be strengthened! When buying baby milk powder, clerk A told me that there is an open can price, and I can apply for a baby card. I asked if there are any restrictions or other precautions. The clerk only said that the baby health insurance card can be bound, and asked what to do with the health insurance card. ? I can't say why, even a bit of chicken and duck talk.. To put it simply, clerk A didn’t understand what I was asking or how it would feel after the baby card was bound, but there should be no other problems, so I applied for it immediately (early February)! After finishing the process, I will tell you that the first three months will be exempted from deduction, and after three months, there will be a deduction for the opening price (one hundred yuan for consumption). Afterwards, I felt bad! (The clerk A insisted that she said it, and I also said that you did inform, but it was only "after the fact" that it felt different, didn't it?) When I went to buy milk powder in early March, clerk A suddenly told me that the head office announced that the baby would start to deduct points when the number of card slots was full, and the original plan to deduct points after three months was canceled! Immediately, why did I change it? The clerk A said it was changed in early January, so why didn't I say what to do in February? It wasn't until the beginning of March that it was said that it started in January. I could have received it at the beginning of May, but it was discounted in advance! Employee A also told me that they have an announcement at the cash register at the counter. I said that I am not your employee. Who would know what this means? Did not fulfill the obligation to inform, blame the guests? Afterwards, other shop assistants came to take care of my cheeks and let my baby pass the original plan, but... I decided not to go to your store to spend anymore! The reasons are as follows... You can open cans twice a week, and each clerk has a different opinion on the opening time. Some say that the time of receiving the first time in a week is postponed by seven days, and some say the time of receiving the second time in a week is postponed by seven days. Some people say that every Monday counts as seven days... Finally, when I went to pick it up two days ago, it was a waste of time... After I got home, I specially drew the time, and discussed with my husband by the way. Can you see the regularity? Simply can't see it! Based on the above consumption experience in your store for only about a month, I don't think I will go again! I would rather run farther to other pharmacies, branches, or get it directly from the business, or even spend a little more money to buy the necessary supplies, rather than go to your store to spend!

The attitude of the service staff is too bad. There are so many shop assistants. When they see a pregnant woman holding a bunch of things and can't find the goods they need, they won't help, even if they are standing by and chatting. The price on the product is not changed according to the DM of the month, and the label is not clear. It really makes people not want to go again.