直航租車x台中中港店 - 【內部整修中】

Be careful when renting a car here Before the car rental, all the damage on the car shell said it's okay, we won't care about these minor injuries with you When I returned the car, I randomly pointed to a concealed abrasion. I mean it. The attitude of the service staff is extremely poor Unannounced price before rental The price is different every 2 hours (Same vehicle type)

Make an appointment to pick up the car at 8:30 in the evening, and go to the store from Shalu at 8:00 after work. When you arrive at about 8:20, enter the store. After checking the information, after 8:30, a shop assistant said me in a bad attitude Making an appointment at this time prevents him from getting off work on time. It ’s okay for others to pick up the car in the future. Do n’t come too late. This will cause him trouble. It's time, just let him off work later. Does it need to be so bad? It is strongly recommended that you can book an appointment to pick up the car at 8 o'clock instead of 8:30, so as not to be dragged to the clerk's off time

Great car rental company Have rented in the previous year or two I kind of forgot the name of the manager who received us First-class attitude and service quality But I really forgot to come on Car rental company's accommodation is always in mind

There is a problem with the transmission of the rented car I was late for an appointment and waited for an hour And the clerk's attitude is very bad The car I changed was obviously not cleaned up, it smelled of smoke Your store’s attitude is bad enough for the key reaction

Yesterday I rented a car, because I was in urgent need of a car, so I found the direct flight rental car I had rented once before. I made an appointment by phone. The customer service staff said that the appointment was successful. Later, they called to confirm the rental situation and change the details. There is no problem at all when the appointment is successful. On the day of the rental car, the on-site customer service staff actually told me that without your reservation information, I made sure with him on the spot that this is your phone number? The customer staff answered yes, our computer can display that there is no appointment information for you. I was dumbfounded on the spot. How could this kind of thing happen? I felt incredible. I called twice in the program, and the customer service staff also said that the appointment was successful. Yes, this is a double-determined situation in science. The chance of making mistakes is very low. It may happen that errors will occur. The customer service staff also answered that maybe the service staff at the time were too busy to enter or refresh the information. Who can listen to this kind of bullshit Come on? Are you making a deliberate mistake? (Because I didn't pay the deposit? Rent the car to other customers? Tell me that the appointment was successful?) Or is it a human accident? Or is it a system problem? All questions are question marks? Finally, fortunately, there is still an empty car available for us to rent, otherwise the problem is really big. If you tell me that there is no car on the day of my appointment, I can understand that I have plenty of time to find another home, and the car will be out the same day. In case of problems, the guests must be prepared to set off. Who has time to take on more problems? The store was shown to be unreliable. The final car rental price was more expensive than the original one due to the model. I had enough time to compare prices, but now I can only accept it hard Although there was a problem that day, the attitude of the store can be seen to be friendly, but obviously it did not make more supplementary measures, and made customers wonder where the problem was. It seems that the training of the staff is still very important. I rented Honda fit, which has good performance and experience, which is a plus.

A few days ago, a friend who came here to rent a car accidentally got the car number RBK-0763 ALTIS. The staff charged us for repairs, but the staff said that they would repair him. As a result, a friend came to rent the same car number a few days ago and did not repair it at all. , May I ask if your car is hit, it won’t be repaired? Is it because it is not serious and will not be repaired? Response: How could there be no obvious damage... Would you like to take a look at the photos taken when the car was taken? Is it too...

The price is very cheap But can the reservation system work well? Every time I book a car, I say that there is a car and there is a car Order Altis, you give me Duckling, and I have a car recorder and navigation option. It turns out that I didn’t tick it Before handing over the car, I kept telling us that insurance B is better and more insurance I asked what the difference is. Tell me that self-collision can also be out of danger Then after departure, A really arrived, I just want to say that it’s okay to have a guarantee B. When returning the car, it said that it would need to be painted with a bumper and the operating loss (2 days) If you want 5250, I will say that I have B insurance. You change your words and say that 8,000 yuan is the highest compensation amount. (It means that no matter how miserable the car is, you only need to pay 8000) I want to say okay, if you pay, you will lose it. After all, I am a fact. Two months later, I saw the same car parked in your store Relying on the invitation, the bail was not baked, and there were more wounds on the other side (receiving another business loss?) Thank you for teaching me a lesson

The service is not bad, that is, the part of the extra gasoline is too much... Can't be offset on the spot, you may need to pay attention!