Xinhangkuaiditaizhong Station

Singapore Airlines Express (Shalu Station): The service is poor enough, and the driver can’t find someone else’s home. After buying so many things, only your company can’t find someone else’s home and the attitude is bad.

The items have been in the warehouse for many days and have not been delivered yet. We still call to inquire before they are shipped. The remarks also include the delivery address. The downstairs administrator can collect them. The driver has been calling during working hours and his attitude is extremely poor. , I also asked why I answered the phone so late, hello, it’s not just you who have to go to work, other people don’t have to go to work? I don’t know what I’m insisting on. I’ve been embarrassed by the administrator. It’s really impossible. Later, I asked a friend to help collect it. It took about five minutes to arrive. The driver’s attitude was two to eighty thousand. He also said that he waited for a long time. Min. Hey, I still need to throw things. Do you have to compensate for the damage? I really don’t want to give it a star, so please think twice about sending this freight.

I've never encountered such a bad logistics. Ask for a package, ㄧ ask three, I don’t know, I even ask someone to call Taichung station, call the main station, then call Kaohsiung station, the attitude is so bad, it is too much to give a star

Let me start with the conclusion: it is not just a bad, extremely bad freight company, which does not talk about integrity and has a bad attitude. In the end, if things are not resolved, they will hang up and encounter problems and will not answer the phone. Partners and receivers must do so. careful. —- Update: The complaint went to the head office for nearly a month and there was no reply. The first time I encountered this kind of company, it was really a growth experience. If there is a partner that makes this company uncomfortable, please be careful that they will not reply to you any more. I will keep the recordings of the phone calls and will not circulate them publicly. If friends in a bigger situation have a collective complaint or litigation, or the media needs it, they can contact me. —- Event time 2021/10/20 Taichung receiver number: 10 Event narrative: The driver on the phone had a bad attitude and slandered the person involved, The driver did not confirm the quantity of the goods, and I did not confirm the anti-slander with their young lady, but this situation should be confirmed by the driver and your company. Calling the customer complaint, the person who answered the phone said: Ignore this complaint, saying that the driver is also very angry, the driver will not call to apologize, and explain that the driver has been packing for a long time on the spot and confiscated your material fees. The driver is very angry. Should you? Apologize to the driver too? I think that Taichung Station does not have integrity at all. I have explained in the communication before delivery that I mean that the manufacturer and I did not intend to package the goods. If your company cannot accept it, you can give feedback to the manufacturer and refuse to accept the goods, but it is stated on the phone. Will ask the driver to pack the goods Subsequent calls to your company continued to respond, but no calls were answered. Only one of them was answered, asking whether the customer complaint would not be accepted? Inform the customer to find the head office. Ask if the attitude of Taichung Station is so bad? Explain that I harassed your company and hung up my phone. But what I see is that I have called many times to respond, and your company refused to accept it. I have left a complete review on google of SIA Cargo Taichung Station, everything is true, and a phone call has been recorded. I ask the relevant personnel of your company to call and apologize. This document has been reported to the main station in response to the request of Taichung Station. I hope that your company can take this customer complaint seriously. Supplementary explanation: The number of the driver's receipt was wrong. The customer complained about this incident, and the person who answered the phone only gave a perfunctory explanation: just change it. No positive corrections or apologies.

I sent the wrong address and called to the north to say that the resident said there was no such person, and the attitude was so bad that I owed you money?

It is very dangerous to drive on the Singapore Airlines Express. On the night of 5/13, the car number 816-W6 is close to my car on the center line. My speed is 106km/h and there are cars left and right in front of me without flashing. This kind of The driving behavior has been asked about the national highway police, which is equivalent to forcing the car, but the film environment is too dark to prove. I would recommend all friends and family not to work with SIA Express for business/express needs until the company improves on this driving behavior.