Yuanta Commercial Bank
2.7/5
★
基於 8 評論
Contact Yuanta Commercial Bank
地址 : | No. 38號, Zhongzheng N Rd, Luodong Township, Yilan County, Taiwan 265 |
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電話 : | 📞 +88989 | ||||||||||||||
網站 : | https://www.yuantabank.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
銀行
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城市 : | Yilan County |
陳
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陳凌Elizabeth on Google
★ ★ ★ ★ ★ 開過那麼多次帳戶,第一次看到如此傲慢、驕橫、差勁的服務態度。首先是保全那張嘴臉,要是沒注意到他那身高貴的保全制服,我還以為他是元大羅東分行行長正在視察底層狀況。那個高貴又傲慢的態度,真的是讓我印象深刻。
想當年我在香港開戶時,他們態度差歸差,但都沒有這次來的羞辱。什麼叫做今天不接受開戶了?時間明明才快2點,即使真的因為業務量太大,不能再接受開戶,那告知客戶時也不應該帶入個人情緒吧!完全不曉得那位保全大哥及櫃檯那位小姐家裡發生什麼事,但在上班時也請拿出敬業的態度好嗎?
最後希望你們能加油!不要被現實的壓力打倒!加油!元大羅東分行證券部的好夥伴們!
Having opened so many accounts, it is the first time to see such arrogant, arrogant and poor service attitude. The first thing is to save that face. If I didn't notice his noble security uniform, I thought he was the president of Yuanta Luodong branch and was inspecting the situation at the bottom. That noble and arrogant attitude really impressed me.
I think when I opened an account in Hong Kong, their attitude was bad, but they didn't have the humiliation this time. What do you mean by not accepting account opening today? The time is obviously only 2 o'clock, even if it is really too big to accept account opening, then you should not bring personal emotions when you inform the customer! I don’t know what happened at the house of the eldest security brother and the lady at the counter, but please show a dedicated attitude when you go to work?
Finally, I hope you can come on! Don't be overwhelmed by the pressure of reality! Come on! Friends of Yuanta Luodong Branch Securities Department!
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安老大 on Google
★ ★ ★ ★ ★ 服務級優,尤其分行經理超專業態度也超級熱情,大推
Excellent service level, especially the super-professional attitude and enthusiasm of the branch manager.
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jane wu on Google
★ ★ ★ ★ ★ 來開戶,等了一個小時沒關係有客人可以體諒,但是有些感覺是老客戶根本沒排隊就銀行主管直接幫他們處理插隊,可憐的櫃員被罵的也是他們插隊的是主管,看了非常不爽,我們的時間都不是時間?
Come to open an account, it’s okay to wait for an hour. Customers can be considerate, but some feel that the old customers didn’t line up at all and the supervisor of the bank directly helped them to cut the queue. The time is not time?
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toptec huang on Google
★ ★ ★ ★ ★ 整個宜蘭只有這家分行公司設在宜蘭居然不給開公司戶,是不是宜蘭的公司都是次等公民
The only branch company in Yilan is located in Yilan, but it does not open a company account. Is it true that Yilan companies are all second-class citizens?
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hsieh kaikai on Google
★ ★ ★ ★ ★ 中午到分行開戶
服務台小姐服務親切熱心回答問題
???
Open an account at the branch at noon
The service desk lady is friendly and enthusiastic to answer questions
???
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Frank Wae on Google
★ ★ ★ ★ ★ 之前來銀行開外幣戶,警衛跟行員的服務感覺非常好,當時遇到防疫期間,進入銀行,警衛就過來説:「你好,為你做個防疫,請把雙手放在機器底下」。做好後就又説:「麻煩做個實聯制」。實聯制的QRcode做好。又説請問要辦什麼業務。告知要開外幣戶後,警衛就幫我抽了號碼牌,並告訴我今天開戶的人比較多,還有一個在開二個在等,會等比較久,請我先坐一下。等了快一小時,輪到我時,幫我開戶的行員拿了一張紙要我先填寫資料,並向我要了雙證件及印章。開戶時行員也很親切的問一些問題,約20多分鐘開完戶 。雖花了快二小時才開完戶,但從進入銀行到開完戶,配合警衛的引導,到開戶行員的服務,感覺除了等比較久外,警衛跟行員,都沒有之前的人說的警衞態度差,行員服務不好的情況。不知是否當事人不配合防疫措施,被警衛要求先做完防疫措施,而覺得不被尊重?覺得警衛態度差。還有行員要求提供的資料沒帶,必須回家拿或是需先申請什麼文件才能開戶之類的事,而覺得行員服務態度不佳。若是如我所說,那指責警衛跟行員態度差服務不好的人,應該是要自我檢討,為何在防疫期間不配合防疫措施,是在趕什麼事?若因你個人防疫沒做好而影嚮的可不是你自己一個人的生命安全。另外銀行現在開戶要求的文件或資料,就我所知比以前多,但這應該也是法規規定的吧!自己若沒帶全資料而指責行員服務不佳,也不盡公道了!總之說了一大堆,就只是要將我遇到的,看到的,聽到的,跟批評指責的人所說的完全不一樣狀況説出來。不過開戶的人多的時候,真的要等蠻久的。
Before I came to the bank to open a foreign currency account, the service of the guards and the staff felt very good. During the epidemic prevention period, when I entered the bank, the guard came over and said, "Hello, I will do an epidemic prevention for you. Please put your hands under the machine." After it was done, he said: "Troubleshooting to build a solid connection system." The QRcode of the actual linkage system is ready. I also asked what kind of business I want to do. After telling me to open a foreign currency account, the guard helped me draw a number plate and told me that there are more people opening an account today, and one is waiting for another one. It will take a long time to wait. Please take a seat first. After waiting for almost an hour, when it was my turn, the clerk who opened the account for me took a piece of paper and asked me to fill in the information first, and asked me for a double certificate and a seal. When opening an account, the banker also asked some questions kindly, and the account was opened in about 20 minutes. Although it took almost two hours to open the account, from entering the bank to opening the account, with the guidance of the guards, to the service of the bank staff, I feel that apart from waiting for a long time, neither the guards nor the bankers have the same police as the previous person said. The poor attitude of the guard and the poor service of the staff. I don’t know if the person concerned did not cooperate with the epidemic prevention measures, and was asked by the guard to complete the epidemic prevention measures first, and felt that he was not respected? I feel that the guard has a bad attitude. There are also things such as the information requested by the clerk not to bring, you must go home to get it, or what documents do you need to apply for before you can open an account, and feel that the clerk’s service attitude is not good. If it is as I said, those who accuse the guards and staff of poor attitude and poor service should conduct self-examination. Why are they not cooperating with epidemic prevention measures during the epidemic prevention period? What are they doing? If you have not done a good job of personal epidemic prevention, the safety of your own life will not be affected. In addition, as far as I know, there are more documents or materials required for bank account opening than before, but this should also be required by laws and regulations! It would be unfair to accuse the staff of poor service without bringing all the information! In short, I said a lot, just to tell what I encountered, saw, heard, and the situation was completely different from what the critics said. But when there are many people opening accounts, it really takes a long time to wait.
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tzuchun Lai on Google
★ ★ ★ ★ ★ 如果要辦理開戶各位時間要很多
2/14號去辦理證卷開戶從13:25等到15:27才換我開戶貴公司當日4個服務人員上班只有一位戶開戶(嗎?)
辦完開戶後
2/16貴公司打電話跟我說我有24小時的驗證沒有按請問當天辦法開戶人員必沒有告知我這個訊息、自作主張把寄帳單的質詢用成Gmail(我是勾紙本) 讓我在跑一趟銀行
If you want to open an account, it will take a lot of time
On the 2/14th, I went to apply for the certificate and open an account. I waited from 13:25 to 15:27 to open an account. Your company has 4 service personnel who work on that day and only one account is opened (is it?)
After opening an account
2/16 Your company called me and told me that I had a 24-hour verification and I did not follow the method on the day. The account opening staff must not have informed me of this information, and made my own claim to use Gmail as a question for sending bills (I am a tick paper) Let me on a trip to the bank
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James Cheng on Google
★ ★ ★ ★ ★ 下午時段中午過後十三點0分人潮多座位少速度慢陽信銀行有提供貴賓車位羅東分行元大都沒有
At 13:00 after noon in the afternoon, there are more crowds and seats, but the speed is slow. Yangxin Bank provides VIP parking spaces. Luodong branch is mostly not.
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