Yuanta Securities

The service attitude is very bad and terrible!

I don’t know if I don’t have money to ask for customer service or if the customer service is not professional enough? The person on the phone is quite rude! I asked him politely about the APP question, and I answered the question impolitely, but the point is still wrong! The attitude seems like he is Aoke me It's customer service. 1 star is not to say!

I feel that the salesperson is unprofessional, and I want to use other banks to deduct money. I must authorize me to understand. However, I received a call from the salesperson and asked to open an account at Yuanta Bank in Beitou, saying that it was more convenient. I have to send money in, so I will ask later, so can’t I use my correspondent bank? He asked me to wait a while and he went to ask, the salesperson replied that otherwise you can send the authorization letter over, and I would say whether I can use the Yuanta Neihu account, he asked again, and he would return to me Saying that there is no contact with Neihu, I will also say that whether you use Yuanda or other, you must send a letter of authorization! (Then why didn’t you talk about it earlier? The main point of explanation is "please print the authorization letter and send it back". The most popular is to ask three questions.) I asked him, can you send the authorization letter? He replied that there is an account opening system! I asked him where he was going to go in and couldn't tell. I couldn't find it in the account opening system afterwards. I found it only after I went to check the email. My own system can't be used by myself? Today I received another call from the salesperson asking if my account opening seal is a signature and stamp? Then I asked if I received the money like this? I said... Now all the money is received at the ATM, unless the large amount will come to the counter! I’ve been opening this account for a long time. To be honest, I forgot to open the account seal if it’s like this, so I sent the wrong account for me and then changed it... I’m not in a hurry to place an order. Why is there so much nonsense? Lu told me on the phone for so long that he rarely saw this, and didn't need to do anything else? Don’t ask if it’s inconvenient for people to talk on the phone...I feel very bad, in order to save that little handling fee I suffer from this kind of bird air...

go to the waitress before attitude is not very good But then another gentleman came attitude is much better And it helps me to compare