Yuanta Securities

Very good service, praise

Yes, pretty good

kind. good service

The attitude of the counter surnamed Cai is very poor. Be careful that she speaks loudly to the customer without hearing clearly.

There are many customers at the counter, but the service staff explain in detail very carefully, kindly and professionally.

The first floor is the bank, and the second floor is the securities. The service attitude of the securities is very bad. Originally, I had to go to the bank downstairs to open an account, but the bank clerk said that I had to go to the securities and get a small white slip before going there. (The list mainly contains the name, account number, and the name of the salesperson). Later, when I went up to get the certificate, I was approached by a short-haired middle-aged woman, because the account holder was not in this place before. So she asked another clerk to call another Yuanta branch to ask for the name of the salesperson. Among them, the elderly woman who shorted her hair was very impatient and kept breaking her thoughts and shook her head frantically. It was a bit rude, because If they have any trouble, they can ask me to call, and it's not that he called another clerk. She frantically said that she didn't repeat it several times in our house (the loud one), which felt a bit inexplicable.. .If you feel troubled, you can directly ask me to go to the original place to handle it, but this attitude will make people feel that the staff is very unprofessional

Although Ms. Zhong at the counter of Yuanta Securities was not in business hours this afternoon, she was still very enthusiastic to help me deal with the redemption of non-Yuanta’s third-tier fund. I asked many securities companies and did not get an answer. Only Ms. Zhong enthusiastically helped me solve the problem. Question, thank you very much!