Zojirushi Kaohsiung Customer Service Center - Lingya District

Good service attitude ^_^ fast maintenance ?

Although the price of the product is higher, the after-sales service is good, and there is a half-year warranty after replacing the parts. Sometimes it will help with free repairs for minor problems. The service personnel are also very kind.

If the epidemic is closing at 1800 early, please change it on the Google map. Don’t let the guests arrive after a long time in a traffic jam before you see the notice you posted at the door.

As soon as I entered, all the girls at the counter were dispatched to serve, which scared me??? Need to be repaired again

I sent a master-class electric hot water bottle for repair, but the parts have been discontinued...... So it was not repaired.

The customer service staff are very kind, and the service center is very good. Zojirushi is a troublesome company that provides benefits and salary increases for its employees. ? On the other hand, the staff of the service center of Helian in Daliao District made people roll their eyes ?️

I bought an electric hot water bottle for a year and a half. Under normal use, it is broken and cannot be heated. I am really dumbfounded. One is still so expensive. After sending it for repair, the maintenance staff called to ask whether it was repaired or not. The attitude was really not very good. I was eager to hang up when I asked a question. Only this time there is no next purchase

Located on Siwei 2nd Road, Kaohsiung City, closer to Guanghua Road, the staff at the counter inside are very polite and will give special attention to the product's precautions, and will try to avoid unnecessary disputes. Today I came to the store to pick up the goods, because the elephant printing brand electric cooker (NP-HGF18/discontinued) has been used for more than 10 years, and the latch of the inner pot cover (ZPC165-GR) is broken. I have been looking for it for a long time. I couldn’t find it (because of the epidemic situation/out of stock on the market), I specially ordered one from Zojirushi’s official website. The goods arrived at their head office yesterday, and I was informed today that I can come to pick up the goods. The efficiency is not bad... ?In fact, I have a good impression of Zojirushi's products. The things are quite durable, and there are maintenance services and parts supply?. As for the price comparison, it varies from person to person. You get what you pay for. My personal opinion I think it’s worth it even if the price is a little bit more expensive if something works well and lasts for a long time. Before paying for today’s part, the lady at the counter also specially reminded me that if I join their member, I can get a 10% discount immediately, and in the future, as long as I go here to repair the products belonging to their family, all the products will be 10% off. (Including parts), there are no small supplements if you can save it...? By the way! Although this is a base for maintenance services, it also offers a full range of Zojirushi products. There are also a lot of display items for reference. Besides, the payment method here also has credit card services besides cash! ?