新光銀行 館前簡易型分行

Simple branch in front of Shinkong Bank

Many new technology applications, the display of 3D printers is amazing

Friendly staff, spacious and comfortable

New bank type, good service attitude, and games to play

2019/2/18 sidewalk Locomotive parking space Monday to Saturday 9:00～17:00 Locomotive parking 1 time 20 yuan

I had a bad experience in opening an account at a simple branch before. Many of the materials that need to be prepared are not the same as ordinary counters. At the beginning I only brought the necessary items (the necessary double certificates for account opening), and the bank staff would not take the initiative to tell you what you need to bring. What are the "all" of the information, just say that your second certificate must be a health insurance card, not a health insurance card. You can’t do it. I ran three times back and forth, and one time I went to 10:30 and didn’t open the door... (Can't find business online Time), when it was the third time to apply, it was said that the "credit card" or "bank account" was missing. I wanted me to use my mobile phone to call the credit card customer service to ask for the card number or account number. My impression was that the customer service could not provide the card number, but I want to say that I dialed the phone while I believed in the professionalism of the clerk. The result was really not feasible. There was a reaction that looked like the supervisor on duty. The clerk didn’t tell me about the three trips, so I could only simply ask the person next to it. The employee then ran to chat with other people, and did not apologize for the negligence or lack of education and training of his own employees. The final result was that the phone bill came in and spent nearly 40 yuan and then ran three times + the application time was about half an hour. I still couldn't complete the account opening, so I went back to the general branch to handle it at the counter. In fact, I really want to make a complaint. Although the staff who served me the last time were not familiar with the process, the service attitude was considered very polite. Maybe they were newcomers. I also saw that the staff who should be in charge at the time dealt with matters. I didn’t complain, otherwise I really couldn’t accept the result. Then I ran to the side to chat and talked about it, so I could only give one star here. It is strongly recommended that you call the customer service to ask clearly and prepare the information before you come to this place to bid. Otherwise, it is best to bring your wallet full and even your passbook.

Staff training is seriously insufficient The gift coffee coupon is only 5 yuan off

Very empty space and seats are very suitable for passersby to sit idle, although digital branches but loose planning