和泰產險總公司

If you want to handle the policy matters in person, you can go directly to the head office on the 13th floor. There will be a special person at the service desk to receive you, and the speed is usually very fast. However, some matters are more complicated and you have to wait for a while.

The epidemic prevention insurance network is so jammed, the paper says that the sale will be stopped at noon on April 15, and the salesperson said that it will stop accepting orders at 10:00 in the morning before noon? Don't sell any rotten things, don't talk nonsense

The phone is not answered at all. After applying for insurance online, it is found that there is a problem and it does not meet the needs. I think it can be cancelled within ten days, but I called for three days and left a message on the website. No one replied, I wonder if there is something wrong with this company? Is it normal operation??

Online insurance customer service hotline. It took three days to get through. There is also no waiting system. The call is directly hung up on the busy line. Switching to an online form is no different from Shi Shen Dahai. If this quality has not been paid for. I really want to quit. Otherwise, if you really need to pay compensation. I really don't know how long it will take to get in on the phone.

Five-star praise to encourage Hetai company! ! ! As a general public and working in a high-risk industry, I can understand the recent outbreak of the epidemic, and people are constantly asking for epidemic prevention at a time when this crisis must coexist with the epidemic. However, the user interface of Hetai is friendly and easy to understand! Underwriting is also very fast! Although I also spent a little time waiting for the web browsing part, I think it is understandable that the company has already diverted the processing, but it is still stuck. I saw a lot of one-star comments... I feel very sigh... I hope that the public needs a little more. Let's love and tolerate together to face this epidemic time ? Come on everyone! The staff worked hard!

From yesterday morning before going to work, during lunch break, and when I got off work at 5 o'clock, I kept repeating calls with my mobile phone. I made interactive calls from 0800 customer service to the company's indoor telephone, and 0800 was always busy. Isn't it just waiting for more than ten minutes, I finally got through today to help my family get insurance, but I told me that if the child wants to get insurance, I need to find a business specialist plan. The service staff asked me to go to a nearby base, and I told you that the closest base to me was you, so I called this local dialect (otherwise, is there something wrong?) The service staff said that because they are the head office only Accept network plan customers. This is the first time I have heard of such a method of applying for insurance coverage. Does this mean that other branches cannot connect to online plan insurance customers? Aren't the systems of the same company all connected? It takes so much trouble to make phone calls to get insurance, when we are very busy? Usually it is business to call customers, but now it has changed!