大都會車隊 - Zhongshan District
3/5
★
基於 8 評論
Contact 大都會車隊
地址 : | 10491, Taiwan, Taipei City, Zhongshan District, Minzu E Rd, 63-1號大都會車隊 |
電話 : | 📞 +889978 |
網站 : | http://www.mtaxi.com.tw/ |
分類: |
出租車服務
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城市 : | Minzu E Rd |
K
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Kylie, A.Y. Chen on Google
★ ★ ★ ★ ★ 人工叫車客服態度極差 ,一接起來披頭就問我上下車地點,已經說我要預定明天的預約,對方還是堅定的問我上下車地點,報給她後,她回「明天的預約要明天叫車前30分鐘打來喔」這樣的回答,所以剛剛是在耍人嗎? 況且我告知是要預約無障礙計程車,她還回說「你剛剛也沒先說要預約無障礙車啊」
這樣的情況拉低這間公司素質不說,電話客服還能做成這樣,此女應該也無法勝任其他的工作了。
The customer service attitude of the manual car call was extremely poor. Pi Tou asked me where I would get on and off the bus as soon as I picked it up. They already said that I wanted to make an appointment for tomorrow, but the other party still asked me firmly about where I got on and off. After reporting it to her, she replied "Tomorrow's appointment." I have to call 30 minutes before tomorrow's car call", so are you kidding me just now? Besides, when I told me that I wanted to reserve an accessible taxi, she replied, "You didn't even say that you wanted to reserve an accessible taxi first."
Not to mention that the quality of this company has been lowered by such a situation, and the telephone customer service can still be done like this, this woman should not be able to do other jobs.
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王
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王振勇 on Google
★ ★ ★ ★ ★ 貴公司司機隨意佔用私人租用車位,也不留電話,惡劣
Drivers of your company occupy privately rented parking spaces at will, and do not leave telephone numbers, which is bad
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C
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Cloud Sea on Google
★ ★ ★ ★ ★ 相較另外一個大車隊,司機素質差太多了(雖然有聽過兩個車隊會互相支援的傳聞),車上設備也是,我都是用app叫車,呼籲大家,看到司機星等四星以下的,真的不要給他機會!一定要取消再重新叫車。
近期最誇張的是,明明已經用電子支付付款,也出示付款證明(但我相信司機看不懂),也跟司機說叫他再跟車隊確認(之前的乘坐經驗,遇到車機有狀況,另外用掃碼付款後,司機都會說他會自己再跟車隊確認),但,該位老人司機很堅持他的舊車機沒有收到付款成功訊息,所以,我無法下車!(他還把車子熄火了)當下立刻決定自己打給客服(不然我上班要遲到了!而且我的工作地點相較一般人是有威嚇作用的,司機都還可以這麼囂張,如果一般民眾遇到,可能還要更久才能“脫身”)
一開始司機也不接受客服說已經有看到我付款成功的說詞,堅持他的舊車機就是沒有顯示付款成功的訊息,客服苦苦哀求,我才得以下車 ,客服說會再請公司告訴他付款相關的訊息。(這通通話時間約4分鐘)
有 夠 糟 糕
難怪周遭朋友聽到我不是叫Uber很驚訝,原來是我之前搭另外一個車隊的經驗都不錯,沒有遇到傳說中的爛司機!小黃計程車真的活該被淘汰^^領一堆補助,這種素質,還敢講沒人搭車!遇到一個這種爛司機,誰還敢坐同個車隊?臺灣車隊選擇很多,再不然還有優質uber可以選,之後grab進入臺灣市場,繼續存在這種爛司機,車隊被搞垮不無可能,55178加油好嗎?
PS.一上車就聞到煙味,看到我上車才戴口罩,駕駛習慣很差,切換車道不會打方向燈,行駛速度不順暢,會突然加速又停下來那種,完全無法安心搭乘,感覺隨時都會出意外(剛好又有點小雨,行駛在高架橋上很可怕!)要不是我上車就有告知行駛路線,被繞路,不無可能。在台北市都這樣了,不敢想像如果在其他縣市遇到爛司機會是什麼狀況 唉
Compared with the other big fleet, the quality of the drivers is far worse (although there are rumors that the two teams will support each other), and the equipment on the car is also the same. I always use the app to call the car. I appeal to everyone and see the driver star rating four. Those below the stars, really don't give him a chance! Be sure to cancel and call again.
The most exaggerated in recent days is that he has already used electronic payment to pay, and also showed the payment certificate (but I believe the driver can’t understand it), and told the driver to ask him to confirm with the team (previous riding experience, when encountering the condition of the car and machine, In addition, after paying by scanning the code, the driver would say that he would confirm with the team himself), but the elderly driver insisted that his old car machine did not receive the payment success message, so I could not get off the car! (He also turned off the car) Right now he decided to call the customer service by himself (otherwise I will be late for work! And my work place is more intimidating than ordinary people, and drivers can still be so arrogant. If ordinary people encounter, It may take longer to "get out")
At the beginning, the driver did not accept the customer service saying that he had seen my payment success, insisting that his old car machine did not display the payment success message, the customer service begged, I got to get off the car, the customer service said that he would ask the company to tell Information related to his payment. (This call takes about 4 minutes)
Bad enough
No wonder friends around me were surprised to hear that I was not called Uber. It turned out that my previous experience with another team was pretty good, and I didn't meet the legendary bad driver! Xiao Huang's taxi really deserves to be eliminated^^ to receive a bunch of subsidies. With this quality, I dare to say that no one rides! Who would dare to sit in the same convoy when encountering such a bad driver? There are many choices for Taiwanese fleets. Otherwise, there are high-quality ubers to choose from. After grab enters the Taiwan market, there will continue to be such bad drivers. It is not impossible that the fleet will be destroyed. Can 55178 refuel?
PS. As soon as I got in the car, I smelled smoke. I only wore a mask when I got in the car. My driving habits are very bad. I can’t switch lanes without turning on the direction lights. The driving speed is not smooth, and I suddenly accelerate and stop. I can’t feel relieved at all. Riding, I feel that there will be accidents at any time (it happens to be a little rain, driving on the viaduct is terrible!) If I didn't get in the car, I would tell the driving route and be detoured, it is not impossible. It’s like this in Taipei City. I can’t imagine what would happen if we encounter bad drivers in other counties and cities.
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遠
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遠古女霸王 on Google
★ ★ ★ ★ ★ 少部分司機都彬彬有禮,
但有些司機還需要加強客戶服務品質,
不管當下心情如何,
當面對客人的時候,
不會以敷衍態度對待,
還能夠冷靜以微笑方式服務顧客,
甚至是能夠遵守嚴謹的交通規則,
這樣的司機才能夠讓社會大眾,
搭乘到帶給人溫暖與安全感的計程車,
也更能讓顧客給公司整體好評!
A small number of drivers are polite,
But some drivers also need to enhance the quality of customer service,
No matter how you feel at the moment,
When dealing with guests,
will not be treated in a perfunctory manner,
Serve customers calmly and with a smile,
Even the strict traffic rules can be obeyed.
Such drivers can make the public,
Take a taxi that brings warmth and safety,
It also allows customers to give the company overall praise!
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B
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Benjamin Lin on Google
★ ★ ★ ★ ★ TDP-3652
在中崙市場附近黃網線倒車,差點撞到人後,還迴轉來跟我吵架,什麼素質?
TDP-3652
I reversed my car on the yellow network line near Zhonglun Market, almost hit someone, and then came back and quarreled with me. What quality?
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駱
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駱念宗 on Google
★ ★ ★ ★ ★ 依我的觀點
在路上無故被貴公司TD*-506*計程車
危險逼車以及強制攔停
駕駛還搖下車窗辱罵
這職業駕駛沒職業道德與水準
試問各位如果是車上的乘客做何感想?
已走到互告這條路
一切已交由司法處理
希望大家一起抵制陸上沒素質的無良職業駕駛
能吹起見一台檢舉一台的號角
案發現場圓山慢車道為單線道
我方車輛再前,計程車由後方加速與我方並行
並強按喇叭超過之後突然剎停在我方車輛前方擋住去路
In my opinion
Being on the road by your company's TD*-506* taxi for no reason
Dangerous driving and forced stopping
The driver rolled down the car window to insult
This professional driver has no professional ethics and standards
How would you feel if you were passengers in the car?
Have come to the road of mutual confession
Everything has been handed over to justice
I hope that everyone will resist unscrupulous professional driving on land.
I can blow the horn of one to report the other
The Slow Lane of Yuanshan at the scene of the crime is a single lane
Our car goes ahead, the taxi accelerates from the rear and runs parallel to us
After honking the horn and overtaking it suddenly, it stopped in front of our vehicle and blocked the way.
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阿
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阿嗝 on Google
★ ★ ★ ★ ★ 111.02.19 18:40 這位沒品司機在中和德光路與民德路交叉路口處蛇行逼要左轉的機車,只因機車超到他左前方就開始腦羞逼車狂緊急煞車,而且蛇行逼車時車上還載有乘客,這麼容易腦羞這麼不理性的職業駕駛敢出來載客人?超個車要左轉就可以不爽想殘害他人生命?奉勸各位機車騎士及乘客看見此車請離遠一點,千萬別拿自己生命跟這種無良駕駛對賭,哪天橫死在路上多不值得!
111.02.19 18:40 This unqualified driver was driving a locomotive that was about to turn left at the intersection of Zhonghe Deguang Road and Minde Road. Just because the locomotive overtook him in front of him, he started to make an emergency brake. There were passengers in the car when the car was stalking, how dare such an irrational professional driver come out to carry passengers? If you have to turn left when overtaking a car, you can be unhappy and want to kill someone else's life? I advise all locomotive riders and passengers to stay away when you see this car, and don't gamble your life with this kind of unscrupulous driving. It's not worth it to die on the road one day!
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Y
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Y19P Ea on Google
★ ★ ★ ★ ★ OK。
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