全網行銷股份有限公司 - Section 2

2.2/5 基於 8 評論

Contact 全網行銷股份有限公司

地址 :

10491, Taiwan, Taipei City, Zhongshan District, Section 2, Zhongshan N Rd, 61號全網行銷股份有限公司3樓

電話 : 📞 +8888
網站 : http://www.familynet.com.tw/
Opening hours :
Wednesday 9AM–6PM
Thursday 9AM–6PM
Friday 9AM–6PM
Saturday Closed
Sunday Closed
Monday 9AM–6PM
Tuesday 9AM–6PM
分類:
城市 : Zhongshan N Rd

10491, Taiwan, Taipei City, Zhongshan District, Section 2, Zhongshan N Rd, 61號全網行銷股份有限公司3樓
B
Benson Chen on Google

系統誤植票價,讓人無法順利購票
The system incorrectly planted fares, making it impossible for people to purchase tickets smoothly
劉泱麟 on Google

訂票網站超爛,訂完票有問題,打客服也都沒人接,網站上留的客服分機1527打過去了也無此分機,全網行銷真的很糟糕。
The ticket booking website was so bad, there was a problem with the ticket after booking, and no one answered the customer service. The customer service extension 1527 left on the website was called and there was no such extension. The whole network marketing was really bad.
張哲瑜 on Google

我無法形容你們寫的全家收貨通服務有多讓人挫折,我月寄件萬件,7-11很早就開通了上門收件,對方司機隔兩日就安排上門時間,而你們自認為聰明的系統,浪費賣家很多時間在轉換賣場的訂單號到excel,還多次卡在excel格式不適用、一筆單號重複就整筆excel拒收,然後手機號碼按照你們格式填寫有時候能過有時候不能過,我不知道全家是不是真的想做好給大型賣家上門收件這回事,但從委任你們做這個系統來看,他們是想透過各種妨礙來阻止用戶使用這個服務 我最後是透過同業提供司機電話直接安排收貨,我們不用再用貨物塞爆全家門市,也不用每次為了收件都浪費時間在轉換填單那個毛病四出的excel檔,全家真不該浪費錢在給你們寫一個阻礙用戶的服務上
I can’t describe how frustrating the family-receiving service you wrote about is frustrating. I send 10,000 pieces a month, and 7-11 opened door-to-door collection very early. The other driver arranges the door-to-door time every two days, and you think you think The smart system wastes a lot of time for the seller to convert the order number of the store to excel, and it is stuck in the excel format many times. The excel format is not applicable. If a single number is repeated, the entire excel is rejected, and then the mobile phone number is filled in according to your format sometimes. Time can’t pass. I don’t know if the whole family really wants to do a good job of collecting items from large sellers, but judging from appointing you to do this system, they want to prevent users from using this service through various obstacles. I ended up arranging the delivery directly through the phone of the driver provided by the same industry. We no longer need to use the goods to fill the whole family's store, and we don’t have to waste time to convert and fill out the faulty excel file every time to receive the goods. The whole family should not waste it. Money is writing you a service that hinders users
W
Wilson Chen on Google

退票退刷金額沒退 公告的是在詐騙? 打客服沒人接 寄email沒人回 錢收了就當沒這回事 真棒的幸福企業
The refunded amount is not refunded The announcement is a scam? Call customer service and no one answered No one responded to email I don't think it's a matter of receiving the money Awesome happy business
Q
QB (Husky) on Google

全家的好賣+登入異常、伺服器異常,客服窗口只有line擺爛都沒回覆,垃圾系統
Good sale for the whole family + abnormal login, abnormal server, only the line in the customer service window is rotten and no reply, the garbage system
E
Ellier on Google

該公司的電話從2021到2022年不論是總機或分機都不會有人接聽
The company's calls will not be answered by either the switchboard or extension from 2021 to 2022
王全 on Google

搞什麼飛機,好不容易搶到詩雅畢業演唱會門票,延期就算了,盡然說未來換場地舉辦,門票無法使用要粉絲退票在重新購票,真的非常離譜有夠瞎。
What kind of plane is going on, I finally managed to grab the tickets for Shi Ya's graduation concert, even if it is postponed, even if it is said that the venue will be held in the future, the tickets cannot be used and fans need to refund and buy tickets again, which is really outrageous and blind enough.
賴競民 on Google

你們客服電話都不接,流程要修正。電子票假日要用,週五打客服好幾次才通,忙沒關係,語音告知忙線中很難嗎?email認證出問題,電話這麼多通才處理,你們要重新優化整個流程。
Your customer service calls are not answered, and the process needs to be corrected. The e-ticket is to be used on holidays. It takes several calls to customer service on Friday to get through. It doesn't matter if you are busy. There is a problem with email authentication, and there are so many generalists dealing with calls. You have to re-optimize the entire process.

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