信安旅遊 台北總公司

My friend just had a Turkish group with the Xinan Travel Agency's gold medal in October this year. The group fee is more than 70,000 yuan, not the Turkish cheap group of other travel agencies. (Satire other cheap groups have hot air balloons to sit) The real reason why the female leader concealed the members of the hot air balloon did not fly, only told not to fly, the next day the group members ate breakfast early in the morning watching the hot air balloon flying, the female leader said that it was because the hot air balloon oversold, resulting in not flying. Focus The female leader still knew that the oversold hot air balloon could not fly as long as the night before, but deliberately concealed the members, and went to the hot air balloon every other day to fly with the members. (After the members asked, the female leader admitted that there was part of the selfishness. I hope that the hot air balloon could not fly because of the bad weather.) So if the hot air balloon is really unable to fly due to weather conditions, the team member can be successfully deceived by the female leader because he does not know the real reason. Dishonest leader! I don't know if the Principal Travel Agency instructed the team to do this or the leader himself made his own claim. The Principal Travel Agency may not have booked a hot air balloon at all, and dared to sell the group from Taiwan. Because the team leader who wants to book a hot air balloon with the team leader can't get it. From beginning to end, the female leader only said that she has done her best to help fight. It is not the problem of her and the Xinan travel agency. The ability to shirk responsibility is first-rate, but it does not see the ability to handle good weather members but there is no hot air balloon to take. If there is a problem, the passengers will return to Taiwan to ask their own business, and there is no responsible attitude. Disregarding the rights and interests of passengers, many seniors in the same group will only go to Turkey once in this life, but they have regretted the election of the Principal Travel Agency for a lifetime. This is not a weather factor, you can’t fly a hot air balloon, it’s Artificial Artificial Manmade!!! Human factors cause It is important to pay attention to the choice of Xinan. It will definitely make you unforgettable. Six months ago, the Xinan Travel Agency had the same thing, but it still continues to happen until October. This is the gold award group, Principal Travel Agency

The customer service experience is not good. Call to appeal, the operator can't do any response work except pressing the phone to record, like speaking into the air, why not just turn on the answering machine? The complaint handles the guest as an idiot. The result of the complaint is that "the tour guide has been suspended". As a result, I immediately saw other guests taking photos and comments on Facebook on the same route as the tour guide on Facebook. I probably thought that they were bluffing the guests casually. Wouldn't you find it? Did you manage it in this way for more than forty years? I specifically came to comment and was pointed out that such an ironclad fraud fact, and sure enough, the store did not dare to respond, hoping to reduce more people's money to buy crimes.

I participated in the 3/30 Gold Medal in the Blue Turkey on the 11th. I signed up for the Gold Medal. The result was disappointment and I didn't deserve the Gold Medal. 1. How many people understand the English speaking guides throughout the tour? Yes, there is an interpreter from the tour leader, but the tour guide will introduce the attractions in about 5 minutes. The tour leader only took half a minute to finish the talk. I have never encountered this situation in more than 20 overseas tours. I want to learn more about this The country's customs and geographical environment introduced it, but the results were not absorbed at all. My group fee of more than 70,000 yuan was not cheap. As a result, this quality was really unacceptable. 2. The itinerary is not ideal. Going to Turkey to play a major role is to take a hot air balloon. Cappadocia is the third to last day, which is equal to my first hot air balloon. There are more than 2 opportunities, and you can even fly in Pamukkale. The itinerary that your company arranges is once you have no chance, because you have to catch a plane back to Istanbul the next day. 3. Reacting with the leader can give us another chance to fly. She explained that it ca n’t fly when it rains, and there is no room for discussion. She can say that when you catch the plane, why should you say rain? There was absolutely no way to accept it! As a result, the sky was clear the next morning, and we had breakfast while watching the hot air balloon flying so high! How can I eat this breakfast? Should let us go to the hot air balloon in the morning before going to the airport. It ’s too late. At 8:30 in the morning, we waited at the airport until 11:30. At the same time, a group of giant travel agents arrived at 9:30. Please give your company a reasonable answer, Principal will be included in the refusal

Participating in the 10/12-10/14 Kinmen Tour Group, the tour fee is 4699 yuan, the plane arrived at Kinmen Airport, and I couldn’t find the pick-up sign of the Xin'an Tour Group when I came out. I was holding the Fun Travel Sign and said it was the Xin'an Tour Group, mine. Experience tells me that big things are not good. Dare to show the name of the travel agency. There is Wufu Travel Agency on the same flight, and they all show up. That night, for dinner, only 20 people in my group went to a restaurant with good taste for dinner. Only our group will eat. For a table of 10 people, the dishes served are only for 4-5 people. And the dishes are super bad. Everyone is not full, ask the tour guide to take everyone to the convenience store to buy food after dinner. The other 3 meals are also very poor, and other tourist attractions are just lazy. This tour is a thousand more expensive than the Coke tour that departs on the same day. My friend has participated. Although we have to go to Xiaojinmen, the boat will be at 2:30 pm and return at 4:30. One hour and 40 minutes of travel, nothing to see. The round trip to Xiaojinmen is only 500 yuan. 500 yuan more. I will not join any of the Principal Groups again.

Participate in a three-day tour of Taitung, 2020/10/24-26. When initially planning to travel to Kinmen, the travel agency packed the ticket and the room. After getting the bill, Ms. Guo from the travel agency started various dodges saying that the air ticket was not booked and the room type was insufficient, so she had to change to a three-day trip to Taitung. But as a travel agency, it is already better than the general public to grab tickets, but you can't even get a train ticket, so I had to take a tour bus to Taitung, spending a lot of time on the ride. Not only that, I didn't actively choose the room type, and the food was very ordinary. There were a lot of similar trips (three on the beach), which gave people the feeling of just filling up the number (5 minutes after getting off at Luye Gaotai and taking a group photo, the boarding ended. Everyone is dumbfounded) Conclusion: It is extremely not recommended, it is too much for you to spend money to buy gas, one star is too much

Participating in the Cebu itinerary of Xin'an Travel Agency, the leader is great and friendly. Although the local itinerary is tiring, the restaurants and restaurants arranged are good, and the tour guides will not sell things all the time. The lady also responded to our questions immediately, and will look for her next time, good ~

I joined the Turkish delegation of Principal Tourism with my sister. Because of the bad weather, I could not catch a hot air balloon in Cappadocia. We spent the whole morning waiting for the weather to improve in the cold wind. In the end, I still can't take off... Principal's professional service and itinerary planning make our journey quite comfortable and save the domestic long-distance bus. Together with the careful explanation of the tour guide, we are deeply in love with this country with a long history and a rich humanity. Maybe not catching a hot air balloon, it is an excuse that God gave us to visit this charming place. Thank you Principal Travel for letting us spend this unforgettable time in Turkey!