漢汀堡股份有限公司

I like the furniture when I use it. It matches the home decoration. I will consider buying it next time.

I bought a double sofa bed from your company in early July. I can answer professional and detailed questions about online ordering. The delivery speed is fast. After the assembly is completed, the delivery staff will explain in detail how to operate and use. For goods and after-sales Satisfied with the service, great push, praise!

This quality is speechless

The situation of purchase on a shopping platform of our company is as follows: 1. The company called and said that the arrival at time A has been confirmed, and then called again and said that it was out of stock to postpone the shipment? 2. There was no follow-up information, and I called the company to ask. Will be shipped this week (interval about 3 weeks) 3. It has been one month past the order date when it was delivered, plus the size of the wrong product, which is a trivial matter! The most offensive thing is 4. The wrong product is sent with the bottom pit The wood is all in a mess, and the scrap materials of the dust collecting board and the wooden core board are all perforated. I can only reject it and complain. How can I give a good evaluation?

In March, I pre-ordered the sofa that arrived on May 7 from a supermarket. Last week I called and asked if I could receive the goods the next day, because the driver happened to be going to the Three Gorges. I told your company to make an appointment with me the previous week, otherwise it would be easy to miss the time at home, because I work in the service industry and have a long working time. The vacation is also arranged one week in advance. I have informed this beforehand, and I also said that he would help me make notes. , And then make an appointment with me in advance. By this week, I made an appointment with me two days in advance for the delivery time, and asked me if I could receive the goods from 2 to 4, and I said that I could receive the goods at about 4, and your company kept asking me if I could be earlier? Because the driver is free from 2:00 to 4:00, I said that the fastest is only between 3:30 and 4:00, I try to come back to pick up the goods, I have to go to Taipei on the 7th, and it’s about 3:30 to 4:30 when I arrive at the Three Gorges. At about 4 o'clock, he also told me that it would be about four o'clock, and he would ask the driver to contact me. I said yes, then it would be about four o'clock to receive the goods. By the scheduled time today, there was no half of the phone calls. I called the company in person at 4:11. Your company said that I didn’t answer the call in five minutes. I will call your company again at 4:24. It was said that the driver was inconvenient to answer the phone while driving. After a minute, your company called and told me that the driver installed the furniture in Tucheng and it would take half an hour at the earliest. Is your company’s staff training and quality nothing more than that? It's not that I didn't cooperate with the delivery time, the time was negotiated, apart from asking me to come back at four o'clock to receive the goods, I didn't even reply to the basics. If the material manufacturer that your company cooperates with you, the delivery will be about two hours late. Not only did you not inform you, but also to deal with it, delay your manufacturing and delivery time, I believe your company will not be happy, and you will have to deal with it. The ordering party apologizes, and your company will not be better if you encounter a worse variety of returns resulting in losses or unnecessary stockpiling. I really can't compliment your company's approach, but I hope the quality of the sofa is acceptable. This time, I didn't handle the return and didn't reject it. It was purely because the driver had already moved and went out. Everyone made a lot of hard money! But there will not be another chance to buy your company's products, and I hope there will not be another person who will be angry.

The quality of the staff is very poor! ! ! ! Too bad! Degree! ! Didn't try to solve the problem at all and pushed the problem to the customer If I want to buy a TV cabinet online, I call the customer service to inquire. The attitude is very unfriendly and not enthusiastic at all. I watched it on the Internet because I didn’t have time to go out. I'm defeated, I want to buy something, I turn into a stomachache

The service attitude of the sales staff of Danshui Meixin Plaza is extremely poor! I went to try the sofa specially, but the attitude of the staff was so bad that people didn't want to buy it! It is recommended to take protective measures or post a sign for fear of dirty guests Instead of saying a word, I can't sell it if you use it dirty

The Tamsui Museum has a very bad attitude and speaks harshly. I have never encountered such a quality of service staff. As soon as I arrived at the store, no one was entertaining it, so I had to try to sit by myself. Halfway through the seat, the waiter walked up to the front and said that the shoes should not be dirty on the sofa, but he added, "I won't be able to sell them" with a poor attitude. I would like to ask us Did you deliberately step on it with your shoes? It won't be sold because the furniture is dirty or the mouth of the service staff is too dirty! The store's sour words and frivolous attitude, no matter how good the product quality is, I will never patronize it again! Terrible service ~ thank you for saving us a fortune ?