富邦證券敦南分公司 - Taipei City

good service

Cold, haughty branch

Professional service, convenient transportation, Exit 9 of Underground Street

After opening an online account, the password was locked. I asked the salesperson and customer service to tell the counter to decode. The result was that the counter staff told the internet to unlock it without the counter... The first time I met such an unprofessional broker

The securities department is on the lower floor (B1) but the general business is on the first floor (1F) (such as remittances, opening new accounts). There is no intercommunication. The situation on the day is a bank account opening and I want to open another bank account for the securities. The account is used for settlement, and the securities department downstairs has helped me make an appointment for new account opening procedures, but the general business department on the first floor told me that even if the securities department downstairs has made an appointment, it still has to wait one to two hours. First, the two departments were unable to communicate via telephone, which made me go back and forth between the first floor and B1 many times that day, wasting time. Second, the service is poor compared with other banks. Taking into account the relevant information of this branch for handling securities accounts, it is recommended to consider carefully before going

The securities call confirmed to open an account, and then went to the first floor to line up again at the scene.