祥和國際物流股份有限公司 - Section 5

0800 is always on the phone for two weeks. I really have nowhere to ask for help. It has been out of the warehouse on November 20 and has not been received on 12/21. Please choose this kind of logistics company carefully.

What the comment says is not qualified for a star, I did not reply to the customs declaration for twenty days, No reply to email at all Call me to check and then call me back Finally I called and said that customs declaration should be made on paper Worst in history

The Kaohsiung branch is really unprofessional. The amount of customs declaration is "very" carefully calculated. The difference of NT$2 and 3 is beyond the tax-free limit and the customer pays customs duties. It is very powerful! It is said that it is not wrong, but it is not recalculated. The project is too much trouble.

0800 finally got through, but said that the system was broken and the package could not be checked, and that the package should be received this week, but after waiting for a few days, I still didn’t receive it, but I couldn’t get 0800 again. People in Taipei company couldn’t handle it. There is no system. Consumers can only wait and wait. There is no window to assist and help. ezway also pushes it to logistics companies! Do not understand the significance of this real-name declaration?

A star is not enough! 0800 will never get through. When I called the Taipei head office, the lady said that she had made a mistake before she woke up, and asked her the number of the Kaohsiung branch. He hung up after speaking, and didn't even ask any questions or say goodbye! I don't even have a chance to speak!

Indeed I don't want to give a star. 0800 should be the customer service hotline, but it will never get through. It is really unfortunate that imported goods are processed by this customs broker. It can be delayed for more than a month without receiving anything.

I have bought so many times, and I can’t declare it for the first time. How can I solve it? I can only give a heart first, disturbing people, looking at the evaluation is terrible~

This customs broker is so bad that it explodes. The things I buy on Taobao are all ordinary clothes. As a result, this customs broker actually declared me more than $2000, causing me to be taxed by the customs nearly 500. I asked Taobao Logistics, why is there harmony? They didn't know, I also showed them the screenshots of the photos, because they used to declare customs clearance at Jiefeng, and they knew that the declared amount could not exceed $2000. As a result, this Xianghe customs declaration company was very unprofessional. It did not know the regulations on the amount declared by Taiwan Customs. As a result, my items were randomly checked by the customs. After it was cleared the day before, I saw that the amount exceeded 2000 and took the goods again the next day. Ran out spot checks, and it turned out to be taxed. A tax of nearly $500 was also charged. I quarreled with Taobao official logistics three times a day, and they said they would help me report it. But I just don’t want to pay this tax. This tax is more expensive than my stuff. Isn’t it funny?