利揚行 - Lane 493
4.6/5
★
基於 8 評論
Contact 利揚行
地址 : | 10873, Taiwan, Taipei City, Wanhua District, Alley 48, Lane 493, Wanda Rd, 4號利揚行1樓 |
電話 : | 📞 +8898 |
網站 : | https://leesun-tapei.business.site/ |
分類: |
電器用品店
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城市 : | Wanda Rd |
楊
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楊一上 on Google
★ ★ ★ ★ ★ 價格便宜,
cheap price,
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楊
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楊旻恩 on Google
★ ★ ★ ★ ★ 便宜大碗
cheap big bowl
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阿
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阿中伯 on Google
★ ★ ★ ★ ★ 優惠實在
Offer is real
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王
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王俊傑 on Google
★ ★ ★ ★ ★ 價錢公道,老闆熱心,買過就知道
Fair price, enthusiastic boss, you will know once you buy
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V
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Vess Tsai on Google
★ ★ ★ ★ ★ 老闆娘熱心分享LED燈管使用經驗,價格也實在!
The proprietress is enthusiastic to share the experience of using LED tubes, and the price is real!
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i
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ilm6676 on Google
★ ★ ★ ★ ★ 老闆娘人不錯 用心介紹
自己買led燈來裝 很耐用
The lady boss is nice
I bought my own led lights to install, very durable
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徐
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徐守政 on Google
★ ★ ★ ★ ★ 社區方便的好鄰居,價格合理,不懂的問老闆,都很客氣的為你詳盡解答,這個是大賣場做不到的服務.
Good neighbours that are convenient to the community, the price is reasonable, if you don't understand, ask the boss, and they are very polite to answer you in detail.This is a service that a hypermarket can't provide.
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a
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an w on Google
★ ★ ★ ★ ★ 老闆態度差,東西品質更差,要買東西,請三思,可能會買到6.7年前壓箱底的產品。
燈品售出後老闆就不會處理囉!只會推脫,說都是客人使用不當。
以下事情經過,文長慎入
本人之前在南部工作,4月才回到北部。
幾個月前家人買了一組大燈(有廠牌外箱還在)裝臥室,2組Led的燈座(外箱沒留,不知道是什麼廠牌)分別裝在2間浴室(1間乾濕分離有在使用,另一間已當作貓房沒使用衛浴設備)中間還有跟他們購買客廳燈。
3月陸續壞掉,因有其它壁燈可使用,且有其它事情在忙,家人到5月才去跟店家購買新的燈座並已更換上,但由於臥室燈要其它家人選款式尚未購買,當選擇完新款式,打電話問老闆價錢並詢問為什麼之前所購買的商品好像沒裝多久就壞掉,(經查看與家人line的紀錄才知道購買未超過半年)女老闆表示大燈廠商有保固,小的燈座因不知是什麼廠牌,叫我拿回去給他們檢查,跑去以後,女老闆看了半天後面的廠商跟日期(根本沒貼任何保固,後面只有廠商給店家圈選保固日期,我看才知道已經出廠6年以上,店家當然無法圈選保固,因為商品出廠太久了,後面年限只有2014.2015可以選擇。)測試了半天,也沒說要怎麼處理,但我們購買的另一組是大廠牌的,男老闆說有保固,聯絡廠商就好,我問是我們自己聯絡嗎?他說他聯絡,我們留下電話住址就好。(講話口氣都是不耐煩,也並未給任何紙筆寫聯絡資料)
中間女老闆一直說裝浴室有水氣本來就會比較快壞,我已告知2間浴室,有1間並未使用,並無水氣,但2個一樣的燈在1個星期內相繼壞掉,所以常理推斷跟水氣無關。女老闆還是在半小時內如跳針般重覆說同樣的話3次以上,還說大燈是我們使用上的問題才會壞。到講第4次,我受不了,說:「講來講去都是說我們的問題,你們就沒想過,你們的東西有品質上的問題嗎?Led燈一開始我就說我們已經跟你們買新的,而且換上了,是你們說要看,我才帶來,你們不想處理就直接跟我說不處理就好了。」
男老闆在旁邊說:「沒有不處理,有保固,我再聯絡廠商,你們留電話地址就好。」(還是沒給任何紙筆留資料,而且他說的是大燈)
然後男老闆就自顧自的做自己的事,我以為他是在幫我們翻找廠商的資料,此時女老闆也在幫其它客人拿燈管,約莫5分鐘後,我詢問男老闆,請問我們現在在等什麼?
老闆居然回我,我怎麼知道你們在等什麼?
(我們帶去的燈座被丟在桌上,也沒留任何的資料,我不知道老闆是可以通靈嗎?)
女老闆回:「我有電話」
我回:「你們不是說要地址,我們站這至少20分鐘 ,你們有拿紙筆來給我們寫嗎?」
隨指著丟在桌上的Led燈回:「這個你們不處理,我就帶走,說一聲就好,不是讓我們在這裡呆站著。」
男老闆不耐煩的回:「沒有不處理,你就放著。」
我們在此店待快1小時
真的讓人超火大,真的浪費時間,原本要跟他們訂新的臥室燈,結果他們是這樣處理他們賣出去的商品。
運氣好,燈沒壞沒問題,運氣不好,就是這樣的處理態度。
後續過了2天都沒人來電,我就自行上網查臥室燈的廠商客服,打去問,對方過一陣子馬上回電安排時間讓工作人員來檢修。
今天是我們外盒還沒丟,要不然也不會知道怎麼找廠商電話,這間店的服務還真讓人不敢恭維。
要跟他們購買產品,要確認自己運氣夠好,不要買到陳年舊貨跟瑕疵商品。
The boss has a bad attitude, and the quality of the things is worse. If you want to buy something, please think twice. You may buy a product from the bottom of the box 6.7 years ago.
The boss will not deal with the lighting products after they are sold! Only evasive, saying that it is improper use by the guests.
The following things have gone through, Wen Chang is cautious
I worked in the south before and only returned to the north in April.
A few months ago, the family bought a set of headlights (with the manufacturer's outer box still) to install in the bedroom, and 2 sets of Led lamp holders (without the outer box, I don't know what the brand) were installed in 2 bathrooms (1 One room is used for dry and wet separation, and the other room is used as a cat room without bathroom equipment.) There is also a living room lamp purchased with them.
It broke down one after another in March. Because there are other wall lamps that can be used, and other things are busy, the family did not go to the store to buy a new lamp holder and replaced it in May, but because the bedroom lamp needs other family members to choose a style, they have not purchased it yet. After choosing the new style, call the boss to ask the price and ask why the previously purchased product seems to be broken before it was installed. (After checking the record with the family line, it is found that the purchase has not been more than half a year) The female boss said that the headlight manufacturer has a warranty , Because I don’t know what brand it is, the small lamp holder asked me to take it back for them to check. After I ran, the female boss looked at the manufacturer and date behind for a long time (there was no warranty at all, only the manufacturer circled the warranty date for the store. , I know that it has been out of the factory for more than 6 years. Of course, the store cannot circle the warranty because the product has been out of the factory for too long, and the following years are only available for 2014.2015.) After testing for a long time, I didn’t say how to deal with it, but we bought another one. The team is from a big brand. The male boss said that it has a warranty, so just contact the manufacturer. I asked, did we contact it ourselves? He said that he contacted, we just leave the phone address. (The tone of the speech was impatient, and he did not write any contact information on paper or pen)
The middle female boss kept saying that if the bathroom has moisture, it would be broken faster. I have told 2 bathrooms, 1 of which is not in use, and there is no moisture, but the two same lights have been broken in one week. So common sense infers that it has nothing to do with moisture. The female boss still said the same thing more than three times in half an hour like skipping stitches, and said that the headlights were broken because of our use. When I talked about the fourth time, I couldn’t stand it. I said, “I’m talking about our problems. You never thought about it. Do your things have quality problems? At the beginning, I said that we had You bought a new one and replaced it. I brought it because you said you want to see it. If you don’t want to deal with it, just tell me not to deal with it.”
The male boss said next to him: "No, it's guaranteed. I'll contact the manufacturer and you can leave your phone address." (Still didn't leave any information on paper and pen, and he was talking about headlights)
Then the male boss did his own thing. I thought he was helping us to find the manufacturer’s information. At this time, the female boss was also helping other customers to get the lamps. About 5 minutes later, I asked the male boss. May I ask What are we waiting for now?
The boss actually returned to me, how do I know what you are waiting for?
(The lamp holder we brought was thrown on the table, and no information was left. I wonder if the boss can be psychic?)
The female boss replied: "I have a phone."
I replied: "You didn't ask for an address. We stood here for at least 20 minutes. Did you bring paper and pen to write to us?"
Pointing to the Led lamp that was thrown on the table, he replied: "If you don't deal with this, I will take it away. Just say it, not let us just stand here."
The male boss replied impatiently: "If you don't deal with it, just let it go."
We stay in this shop for 1 hour
It’s really overwhelming, and it’s a waste of time. I originally had to order a new bedroom lamp with them, but in the end they dealt with the goods they sold like this.
Good luck, no problem if the light is not broken, bad luck, that’s how to deal with it.
After 2 days, no one called. I went online to check the customer service of the bedroom lamp manufacturer and called to ask. The other party called back after a while to arrange a time for the staff to inspect it.
Today we haven't lost the outer box, otherwise we wouldn't know how to call the manufacturer. The service of this store is really unsatisfactory.
Buy products with them, make sure you are lucky enough, and don’t buy old or defective products.
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