台灣之星 台北天母(服務中心) - Shilin District

The service attitude of the store staff is excellent

The introduction of buying accessories is very detailed and the service is meticulous. Pan Renbin's service staff should praise and give me a lot of professional mobile phone knowledge.

The internet is so bad that it’s only cheap and basically want good internet quality, please detour

Mr. Pan is very enthusiastic about his service. I can't operate my mobile phone and he is very careful to help me solve the problem.

Mr. Sui is very kind and polite Although our business is more troublesome, we will not be impatient Thank you so much ?

Today, I went to the Taiwan Star store to apply for the procedures to cancel the lease when the door number contract expires, only to find out that the matter is serious. The customer service staff told me that if this house number is cancelled, it may affect the cancellation of the discount of other house numbers under the name and restore the company's original price. Because when I launched the Double Eleven discount plan again last year, Taiwan Star said that as long as the old customers who had applied for a door number before Double Eleven could renew their contract, because I applied for two door numbers three years ago, One of them is the main gate number and a secondary gate number. And two years ago, I applied for a house number separately at different times. As a result, the house number contract expired in early March this year. When I was going to apply for the house number to cancel the lease, the customer service staff informed the company that the terms of the contract stipulated that if the personal name When there are multiple door numbers, when one of the door numbers wants to withdraw the lease, the other door numbers will cancel the discount and restore the company's original price. This is not to force consumers if there are multiple house numbers under their name, they cannot cancel the contract when the individual house number contract expires. There are many traps in the contract content, which makes people feel very unreasonable. Because the three door numbers are not tied to the same contract at the same time. Therefore, consumers are advised not to apply for multiple door numbers under their names, and remember to apply for a single door number with different names, otherwise they will be in a dilemma when they want to quit the lease in the future.