曜越科技股份有限公司

I called the public customer service number on the website, and a female answered, with an attitude of not wanting to serve, and kept pushing it to the line customer service. Since you are so unprofessional and will not answer anything, then just leave the line customer service on the website... Still leaving the phone for people to call? Superfluous.

Take the keyboard X1 RGB to repair, the customer service said that please wait a little longer for inventory, and told me that X1 RGB is out of stock, and I need to replace it with Neptune RGB. I checked the photos on Google and found that it is similar to my X1, mainly with a knob to adjust the volume , I’ll just say it’s okay. I will call to inquire the day before the shipment. If there is a volume adjustment knob, the customer service said OK. The result was Neptune, not Neptune Elite, so Google searched for Neptune and all came out elite. How did I know that you have other versions, call again, and the customer service said, "You said that Neptune agreed, so there are credit problems." . Accuse me of my credit, is this your fraud? How can you give customers a downgraded product replacement? When I said bluntly on the phone that he questioned my credibility, she said that it came by express delivery, so she couldn't tell me. This is a problematic company. Follow-up The customer service lady later called and replaced it with the same product X1 RGB, but the green was changed to silver and the grade was the same. This is the correct service, so thank you.

The company has a good environment, a good atmosphere, and the supervisors are very kind!

If I spend money to buy this mouse, it means I have a hole in my head.

The motherboard is exploding and difficult to use. It just failed to trigger when I bought the boot. The boot has never been triggered. If the stuff is rotten, you will have to spend time to repair it. You will never buy it again in the future.

The front panel of the main chassis is broken. Take it to the store and say that it cannot be repaired. You have to contact the head office yourself. The result is to call and request new materials and parts.

Purchase the tough series integrated water cooling system, thank you customer service staff for quickly helping to deal with the new pin of LGA1700!

The attitude of Sanchuang store staff is very poor If you can't even accept the customer's touch I don't know why the store is still open.