閣林文創股份有限公司

How did the phone change? No after-sales service at all

I met the Gelin sales team who loved to set up a shop on Guixing Road, Banqiao Will use induced questions (For example, Mr. help me ~ just two seconds ~ check it for me. I have someone to introduce .. The result is a series of one after another ~ again and again ~ But ~ it ’s okay) You do n’t respond I will also say that sir, we have a performance in the competition this month. We are already ranked. Where is he? Please help him with the performance ... and will take out your company's internal competition table to say that they are already ranked ~ How many sets of sales can catch up with the rewards received by the previous one (um ... this does not seem to have much relevance to the suitability of consumers to this set of textbooks ~ although unreasonable, I will not say anything first) In the end, the supervisor will give you a bigger discount. At the beginning, the supervisor's attitude was also very diligent about what to do for the children ... But after seeing that you are indifferent, you immediately put away your smiling face with a commercial face and said: This is the business card (I am relatively a customer, but I am smiling all the way ~ seems to be more like your company's business?) Um ... although it seems nothing Whether this product is OK ~ I can't generalize it. All I want to express is ~ It is also good for the company to keep a close eye on the sales target ~ after all, it is to make money but Today's sales are children's books ~ I told the children that what I saw today is not the beauty of childhood and the value of experiencing humanity It ’s the face and the attitude of looking at the customer ’s wallet that is more important than the spiritual food available to children. Your company should pay attention to what kind of culture and centripetal force Guibao wants to shape? What is the experience you want to bring to customers? Many things we only see the result ~ but the reason behind it is often not the responsibility of the sales team But the boss must review whether the mechanism behind it is misaligned ~ Can your original intentions and ideals hold to a certain bottom line, and not all the rules of the game that look at money? You should sell ~ not only the product itself ~ but also the atmosphere and warmth that the product itself should have ~ Otherwise, the original intention is only copper smell Of course, you can also take this as a case ~ But remember that the dam breaks in the reservoir ~ It is only due to a leaking water gap ~ Have to be careful

In one sentence, a few books can sell for tens of thousands of yuan, so I can just go to your company to work. Do you have a conscience? I don’t want to give a star, so it’s better not to delete the message.

The maintenance point reading pen sent in January has not been processed until now, and the call has not been answered. People are very speechless, so that I will not buy your goods next time, which makes me feel bad.

Before buying this book, it is recommended to refer to similar sets of books from Nanmen Bookstore for comparison. The price may be several times worse.

After watching the Bologna Illustration Exhibition, I wanted to visit the gift area. The on-site staff kept selling their own company's books (later inquired that it was Ge Lin Wenchuang). They had already expressed their lack of interest to the other party, but they still talked about it or even looked for children directly. Selling, feel that it is impossible to buy quietly and freely. The book itself may be good, but under the pressure of forced sales, I completely lost the interest in reading or even buying it, so I had to leave in a hurry.

I have bought many books from Gelin in the past. Call now, all calls are empty? Is this the dissolution of the company?

The after-sales service is very bad. I don’t rush to help the customer when the reading pen is broken for 10,000 times. I can’t get through the phone.