中華賓士內湖服務廠

4.1/5 基於 8 評論

Contact 中華賓士內湖服務廠

地址 :

114, Taiwan, Taipei City, Neihu District, Section 1, Jiuzong Rd, 279號中華賓士內湖服務廠

電話 : 📞 +888787888
網站 : https://www.cmi.mercedes-benz.com.tw/
分類:
城市 : Jiuzong Rd

114, Taiwan, Taipei City, Neihu District, Section 1, Jiuzong Rd, 279號中華賓士內湖服務廠
s
sam yen on Google

流暢有禮的接待,場地舒適明亮,服務顧問郭先生專業耐心解說愉快的檢修體驗!非常推薦。
Smooth and courteous reception, comfortable and bright venue, service consultant Mr. Guo professionally and patiently explained the pleasant maintenance experience! Highly recommended.
A
Allen on Google

新廠。 服務,環境都不錯
林佳欣 on Google

昨天第一次到訪想看小車,與預期不同。臨走前填問卷送精美小禮物,結果回家看到是這樣的禮物,真心覺得:這就是高級車的細節與品質? (生鏽、沒水,不如不要送)
Visited for the first time yesterday and wanted to see the car, which was different from what I expected. Before I left, I filled out a questionnaire and gave me a small gift. When I got home and saw it was such a gift, I really thought: This is the detail and quality of a high-end car? (rust, no water, it is better not to send)
P
Pony Chen on Google

大保養(含電腦相關檢查)完””隔日””就遇到行車電腦啟動問題卡在山區兩天。過程未取得積極協助還要自行處理道路救援,拖回後重灌驅動程式。賓士表示這就是突發狀況保養過程無瑕疵,賓士之產品就有可能有此類風險。連續尋求客服協助後得到的回覆就是”維護無瑕玼以後你來不份零件給你95折”,整個問號。有這種經驗我們還敢回所謂的賓士原廠保養嗎?費用較高、品質不佳、且無相應保障,只要過三年保(小弟四年車)所有受後服務請自行承擔,包含道路救援費用、行程上的損失、心理上的驚嚇(在山區失去方向盤動力)。朋友呀!一台車購買三年後就算回原廠保養連基本的行車安全都無法受到一定程度的保障呦! 好一個原廠保養廠啊⋯⋯還是這就是賓士產品設計的問題,會有機會遇到突發狀況影響行車安全?
After major maintenance (including computer-related inspections), I encountered the problem of starting the trip computer and stuck in the mountainous area for two days after "the next day". Without active assistance in the process, he had to handle the road rescue by himself, and refill the driver after dragging it back. Benz said that this is a flawless maintenance process for emergencies, and Benz products may have such risks. The reply I got after continuously seeking assistance from customer service is "After maintaining the flawless system, will you give you 5% off the spare parts", the whole question mark. With this kind of experience, do we dare to return to the so-called original Mercedes-Benz maintenance? The cost is high, the quality is not good, and there is no corresponding guarantee. As long as the insurance is over three years (the younger brother’s four-year car), all post-service services should be borne by yourself, including road rescue costs, loss in the itinerary, and psychological shock (lost in the mountains) Steering wheel power). My friend! Even if a car is purchased for three years, even if it is returned to the original factory for maintenance, even the basic driving safety cannot be guaranteed to a certain degree! What an original maintenance factory... or is this a problem with the design of the Mercedes-Benz products. There is a chance that unexpected situations may affect driving safety?
U
U S on Google

蘇_彬業務服務差強人意, 專業知識不足, 詢問車子的問題, 一樣都是賓士業務為什麼答案都不一樣? 再過來,不尊重客人的時間。 交車前一個嘴臉 交車後又一個嘴臉 約好過去保養, 12:10抵達, 卻被告知12:30-13:30休息時間, 業務如果提早告知其實我們也可以配合避開。 前面完全沒有幫我們聯絡好, 業務叫我們到達找某課長, 卻沒有告知我們直接將車開下去保養區, 傻傻的停在上面停車場, 結果保養人員在地下室找不到車, 第一次保養經驗就是亂成一鍋粥。 先跟我們說一下貴司人員的休息時間, 我們就可以避開貴公司人員的午休時間, 也不會在12點08分的時候進去打擾各位休息時間。 在哪裡耗了快四十分鐘最後得知還要等快一小時, 也只能等人員休息好再來, 但這樣沒有意義的時間消耗, 業務如果一開始跟我們溝通好, 都是可以避免的。 來回差了快兩個小時, 這就是一開始說的20分鐘-30分鐘結束? (我們有告知趕時間,業務信誓旦旦說沒問題) 賓士在台灣是那麼大的品牌, 真希望價格跟服務也可以成正比, 不然其實下次換車有更好的選擇, 不是嗎? 一顆星給保養人員以及謝課長, 除了上述業務溝通不良造成的問題之外, 服務周到完善, 也有徹底幫客戶解決問題, 彌補了不少觀感, 感謝今天的保養人員。
A
Anita on Google

目前最新的旗艦店。場地明亮寬敞,防疫期間相對比較安全(關渡那邊座位安排較擠)。 附近有內湖花市,還有一些大賣場、餐廳咖啡店。等待的時間也可以到這些地方去購物、打牙祭,位置挺不錯。
The latest flagship store. The venue is bright and spacious, and it is relatively safe during the epidemic prevention period (the seats at Guandu are crowded). There are Neihu Flower Market nearby, as well as some hypermarkets, restaurants and coffee shops. During the waiting time, you can also go to these places to go shopping and have a tooth festival. The location is very good.
江欣怡sulilady on Google

場地非常寬敞舒適,空間感十足,來這裡保養車子,非常自由自在,還有星巴客作伴,真的很不錯? 整個流程也井然有序,時間上也迅速確實,果然是金字招牌《賓士》。
The venue is very spacious and comfortable, with a full sense of space. It is very free to come here to maintain the car, and it is really good to have Starbucks customers as company ? The whole process is also orderly, and the time is also fast and sure. It really is the golden sign "Benz".
a
andy su on Google

great

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